Word field codes and results BOTH appear

[Guest]

This is what is showing up in my Word document:
"OHYPERLINK "mailto:[email protected]" (e-mail address removed) O"
(only instead of O I am really getting squares)
If I right click, then edit hyperlink, the text shows as (e-mail address removed) and the
link shows as mailto:[email protected].
What I want to show up is (e-mail address removed) (with blue underline), hyperlinked to
mailto:[email protected]. I can’t figure out why I am getting the extra text.
Alt-F9 doesn’t do anything. This is also happening with other field codes.
What is going on?

 

[Daiya Mitchell]

If alt-F9 doesn't do anything, try Tools | Options | View, make sure "field
codes" is NOT checked.

Are you getting squares or { } characters?

 

[Cindy M.]

Hi =?Utf-8?B?Q2Fyb2wgQg==?=,

This is what is showing up in my Word document:
"OHYPERLINK "mailto:[email protected]" (e-mail address removed) O"
(only instead of O I am really getting squares)
If I right click, then edit hyperlink, the text shows as (e-mail address removed) and the
link shows as mailto:[email protected].
What I want to show up is (e-mail address removed) (with blue underline), hyperlinked to
mailto:[email protected]. I can’t figure out why I am getting the extra text.
Alt-F9 doesn’t do anything. This is also happening with other field codes.
What is going on?

All in the same document? Or also in new documents? Which version of Word?

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or reply
in the newsgroup and not by e-mail

 

[Tony Jollans]

That isn't right at all. Either the document or Word have some corruption.

If it happens in all documents, try Help > Detect and Repair.

 

[Guest]

Thx. for responses. It's Word 2003. Tools/options/field codes is not checked.
As far as I can tell it's just one document. I'm getting squares, not
brackets. The font I'm using does have the capability of showing brackets.
Any other suggestions?

 

[Bob Buckland ?:-\)]

Hi Carol,

If you start a new blank document and use Ctrl+K and select the 'Email address' box on the left of that dialog and set separate
entries for the Display text, screen tip and the email address, and then [ok] do you get the same problem in that document when you
use Alt+F9?

What is the font you're using and what is the proofing language set for the text that contains the field?

==============
Thx. for responses. It's Word 2003. Tools/options/field codes is not checked.
As far as I can tell it's just one document. I'm getting squares, not
brackets. The font I'm using does have the capability of showing brackets.
Any other suggestions? >>

 

[Guest]

I tried it in a new document as you suggested and the hyperlink display works
as it should, and alt-F9 works fine. I'm using Arial 12 pt. reg (no bold etc)
and tools/language/set language is English (US).

In fact, I also can add a hyperlink in the problem document and it works
fine. The problem seems to affect all fields in the problem document that
existed at one point, but not new fields.

Thanks for your help. I can e-mail the doucment if you want.

 

[Tony Jollans]

The braces are just how Word displays field delimiters - they are not brace
characters in the file. If Word displays both the field and the code and all
the delimiters it is because it is not recognising the Field and I
suspect.the document has got corrupted although in exactly what way it is
hard to say. If you would care to send me a copy of the document I would be
happy to take a look but I don't guarantee anything

 

[Guest]

How do I get the file to you?

The braces are just how Word displays field delimiters - they are not brace
characters in the file. If Word displays both the field and the code and all
the delimiters it is because it is not recognising the Field and I
suspect.the document has got corrupted although in exactly what way it is
hard to say. If you would care to send me a copy of the document I would be
happy to take a look but I don't guarantee anything

 

[Tony Jollans]

My (disguised) e-mail address should show with my posts but, if not, it is
my forename at my surname dot com.

 

[Tony Jollans]

I have received the document. Thank you Carol.

It is clearly corrupt. The fields (TOC, Hyperlinks) do exist and are
accessible via VBA. Pressing F11 to skip through the fields does something
but I haven't quite worked out what. There also appears to be something
amiss with the Comments. I am too tired to study it further at the moment
but will try and report back tomorrow.

 

[Cindy M.]

Hi =?Utf-8?B?Q2Fyb2wgQg==?=,

In fact, I also can add a hyperlink in the problem document and it works
fine. The problem seems to affect all fields in the problem document that
existed at one point, but not new fields.

Was this document ever saved in a "foreign" file format, perhaps? Or opened
and saved by another program that supposedly can save as a Word document?
That would explain what you're seeing (existing field codes got "zapped",
but new ones work because the document has been saved again as a "real" Word
document).

Cindy Meister
INTER-Solutions, Switzerland
http://homepage.swissonline.ch/cindymeister (last update Jun 17 2005)
http://www.word.mvps.org

This reply is posted in the Newsgroup; please post any follow question or
reply in the newsgroup and not by e-mail

 

[Guest]

Many thanks for continuing to look at this. FYI: I can recover the document's
content without too much trouble (the easiest way would be to go back to an
earlier version of the document)--but I'd like to know what happened and how
to prevent it in the future. This will be part of a much longer document and
I don't want the same thing to happen again--the longer one would be more
difficult to recover.

 

[Tony Jollans]

I'm sorry for not coming back sooner. I've been looking at this on and off
and beyond the fact that there are internal inconsistencies in the document
leading to the oddities you see I cannot pin down any particular
corruption - it just seems to have some information missing whilst otherwise
being in order. The corruption is not random and it appears as though the
file has been wrongly built. It is unlikely (though not impossible) that
Word itself did this and Cindy's suggestion that it may have been saved by
another program supposedly in Word format would explain it and I can't come
up with anything better. If true, whoever did it ought to be aware of having
done something unusual even if not aware of the consequences but,
unfortunately, I don't think there's anything you can do to fix it