Word crashes when I try to open folders in My Documents.

[Guest]

Word used to work OK. I have just copied files from another computer. Word
no longer opens folders and crashes. I can access the folders and documents
within the folders from Windows Explorer and open them using Word from there.

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

If you aren't comfortable with editing the Windows registry
yourself, then go to
http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll
down to Item No. 383 "Hewlett-Packard's Share-to-Web software -
Fix". Download and run the script to automatically modify your
registry as described in KB918165. You may need to temporarily
disable your antivirus program in order to run the script.

 

[Guest]

I think you will find this more useful an article.

http://www.techweb.com/showArticle.jhtml?articleID=185303742

They call the support fix of manually adjusting the registry dangerous.

 

[Guest]

Search google news with the key words, "microsoft" "patch" and you will get
an answer.

 

[garfield-n-odie [MVP]]

Enough of your whining already. You're just a loudmouth troll
who is unwilling or incapable of following simple instructions,
and you blame everyone else for your personal shortcomings. I
wholeheartedly agree that it would be a dangerous thing for YOU
to manually edit the registry. Please turn off your computer and
go play with your Etch-A-Sketch.

 

[Suzanne S. Barnhill]

This article points to the same Kelly's Korner patch that garfield-n-odie
provided a link to. Why would you advise users to read a two-page article
when they can accomplish the same thing by going directly to the site?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Many thanks. Running the Kelly fix solved the problem.