Why won't my folders in Word open?

[Guest]

When in Word and Exel I can't open any sub-folders storing previously saved
documents. I can only open documents saved directly to the My Documents
folder. I can only open the sub-folders direct from Windows Explorer which
doesn't help when I am trying to save a file.

 

[garfield-n-odie [MVP]]

See http://support.microsoft.com/kb/918165 "Problems in Windows
Explorer or the Windows shell after you install security update
MS06-015".

 

[Guest]

I was certain that your suggestion would work as we have recently bought a
new HP photosmart printer but unfortunately I still have the same problem, so
back to the drawing board.

 

[Suzanne S. Barnhill]

In that case you may have no recourse (for the time being) but to uninstall
the update.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Many thanks - I uninstalled the update and everything is now back to normal!

 

[Guest]

How does one uninstall the update?

In that case you may have no recourse (for the time being) but to uninstall
the update.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Suzanne S. Barnhill]

Control Panel | Add/Remove Programs. Find the hotfix and uninstall. In
Windows XP, you have to check the box for "Show updates" to ensure that it
is listed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

I've un-installed the update, but everytime it re-installs. How can I lock it
out? Thanks.

 

[Guest]

Thanks, that worked great. How do I keep it from re-installing. Thanks

 

[Suzanne S. Barnhill]

If you have Automatic Updates set for full auto, downgrade it to semi-auto
("Notify me but don't automatically download or install them."). Then you
can keep refusing the update, or you can choose "No, and don't show me this
one again," but when the new one is available tomorrow you'll need to check
"Offer updates again that I've previously hidden."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Thanks. As you can probably tell, I'm not very good at this. Do I take it
from your message that a new update, one that won't cause the conflict, will
be released tomorrow? If so, I can tough it out.

 

[Suzanne S. Barnhill]

This is what we've been told. For more, see
http://blogs.technet.com/msrc/default.aspx

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

When in Word and Exel I can't open any sub-folders storing previously saved
documents. I can only open documents saved directly to the My Documents
folder. I can only open the sub-folders direct from Windows Explorer which
doesn't help when I am trying to save a file.

 

[Charles Kenyon]

See: You may experience problems in Windows Explorer or in the Windows shell
after you install security update MS06-015
http://support.microsoft.com/?kbid=918165

If you aren't comfortable with editing the Windows registry yourself, then
go to http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to Item
No. 383 "Hewlett-Packard's Share-to-Web software - Fix". Download and run
the script to automatically modify your registry as described in KB918165.
You may need to temporarily disable your antivirus program in order to run
the script.

A revised version of the update is supposed to be released on Tuesday, April
25, to fix these problems.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

 

[Guest]

I am having the same problem - trying to Open File - can only open in "My
Documents" - I tried to uninstall but it says I can't uninstall updates.

Should I just reinstall Word? And if I do that, will I lose my documents?

Thanks!

 

[Suzanne S. Barnhill]

Reinstalling Word will have no effect on this problem whatsoever (but it
also won't cause you to lose your documents). Where are you getting the
message that you can't uninstall the update?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

Hi Suzanne, thanks!

When I go into install/uninstall programs and click on updates it shows me
recent Office Updates as of 4/06 - but when I choose one to uninstall it
tells me I cannot uninstall the updates.

 

[Suzanne S. Barnhill]

The update you are looking for is not an Office update but a Windows update.
It will be listed as Windows [version] Hotfix - KB908431.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

 

[Guest]

This is exactly the problem I am having. I am printing off the advice right
now and going to tackle this later on tonight. I have fought with this for
hours over the last 2 days and have job search information that I am unable
to access without juggling between work and home computers.
Thanks

The update you are looking for is not an Office update but a Windows update.
It will be listed as Windows [version] Hotfix - KB908431.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

Hi Suzanne, thanks!

When I go into install/uninstall programs and click on updates it shows me
recent Office Updates as of 4/06 - but when I choose one to uninstall it
tells me I cannot uninstall the updates.

 

[Charles Kenyon]

A revised version of the MS06-015 update was released today that
supposedly interacts better with the older HP and nVidia
software. You can download the revised update from
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx.

Some people may suggest that you uninstall the MS06-015 update, or rename
the c:\windows\system32\verclsid.exe file. Doing either of these things
will leave your computer vulnerable to the security issue described at
http://www.microsoft.com/technet/security/bulletin/ms06-015.mspx. You should
only uninstall these if the revised patch causes the same problems and the
registry edit doesn't help.

For the latest info, see http://blogs.technet.com/msrc/default.aspx.

The text of this message was lifted verbatim from other posts, primarily
those of garfield-n-odie.
--
Charles Kenyon

Word New User FAQ & Web Directory: http://addbalance.com/word

Intermediate User's Guide to Microsoft Word (supplemented version of
Microsoft's Legal Users' Guide) http://addbalance.com/usersguide




--------- --------- --------- --------- --------- ---------
This message is posted to a newsgroup. Please post replies
and questions to the newsgroup so that others can learn
from my ignorance and your wisdom.

This is exactly the problem I am having. I am printing off the advice
right
now and going to tackle this later on tonight. I have fought with this for
hours over the last 2 days and have job search information that I am
unable
to access without juggling between work and home computers.
Thanks

The update you are looking for is not an Office update but a Windows
update.
It will be listed as Windows [version] Hotfix - KB908431.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup
so
all may benefit.

Hi Suzanne, thanks!

When I go into install/uninstall programs and click on updates it shows
me
recent Office Updates as of 4/06 - but when I choose one to uninstall
it
tells me I cannot uninstall the updates.


:

Reinstalling Word will have no effect on this problem whatsoever (but
it
also won't cause you to lose your documents). Where are you getting
the
message that you can't uninstall the update?

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the newsgroup so
all may benefit.

I am having the same problem - trying to Open File - can only open
in "My
Documents" - I tried to uninstall but it says I can't uninstall updates.

Should I just reinstall Word? And if I do that, will I lose my documents?

Thanks!

:

If you have Automatic Updates set for full auto, downgrade it to
semi-auto
("Notify me but don't automatically download or install them."). Then
you
can keep refusing the update, or you can choose "No, and don't
show me
this
one again," but when the new one is available tomorrow you'll
need to
check
"Offer updates again that I've previously hidden."

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to the
newsgroup so
all may benefit.

Thanks, that worked great. How do I keep it from re-installing. Thanks

:

Control Panel | Add/Remove Programs. Find the hotfix and uninstall.
In
Windows XP, you have to check the box for "Show updates" to ensure
that
it
is listed.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups to
the
newsgroup so
all may benefit.

How does one uninstall the update?

:

In that case you may have no recourse (for the time
being) but
to
uninstall
the update.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA

Email cannot be acknowledged; please post all follow-ups
to the
newsgroup so
all may benefit.

message
I was certain that your suggestion would work as we
have
recently
bought a
new HP photosmart printer but unfortunately I still
have the
same
problem,
so
back to the drawing board.

:

See http://support.microsoft.com/kb/918165 "Problems
in
Windows
Explorer or the Windows shell after you install
security
update
MS06-015".

Sheila wrote:

When in Word and Exel I can't open any sub-folders storing
previously
saved
documents. I can only open documents saved
directly to
the My
Documents
folder. I can only open the sub-folders direct
from
Windows
Explorer
which
doesn't help when I am trying to save a file.