word 2007 start-up problem

G

Gerhard

I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second identical PC
works fine, laptop works fine.
Any suggestions???
 
G

Gerhard

Yes. Went all the way to "Templates and Add-ins" but found no way to delete
it.

JoAnn Paules said:
Have you tried deleting that template?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Gerhard said:
I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second identical
PC
works fine, laptop works fine.
Any suggestions???

.
 
S

Suzanne S. Barnhill

Where you need to look for it is in the Word or Office Startup folder. And
you may need to make sure that you have "Hidden and system files and
folders" displayed in order to see it. What the file is is an "owner file"
left over after the deletion of the Finereader6.sprint.dot template
installed (presumably) by a version of ABBYY FineReader that doesn't work
with Word 2007.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

Gerhard said:
Yes. Went all the way to "Templates and Add-ins" but found no way to
delete
it.

JoAnn Paules said:
Have you tried deleting that template?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Gerhard said:
I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second
identical
PC
works fine, laptop works fine.
Any suggestions???

.
 
J

Jay Freedman

From the file name, it's an add-in for ABBYY FineReader. If you go to
the Add/Remove Programs dialog of the Windows Control Panel and select
FineReader, does it give you a Change button? And if so, does it give
you the option of removing features, one of which might be Word
integration? If so, that should remove the add-in.

If that solves the problem, you could then try re-adding the feature
to see if you can get it to work.

Another possibility is that your version of FineReader is meant only
for Word 2003 and earlier (a Word 2007 version would have a .dotm
extension). Check the ABBYY web site for an update.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

Yes. Went all the way to "Templates and Add-ins" but found no way to delete
it.

JoAnn Paules said:
Have you tried deleting that template?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Gerhard said:
I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second identical
PC
works fine, laptop works fine.
Any suggestions???

.
 
G

Graham Mayor

As others have indicated this is an add-in for Finereader 6, which is an
older version and probably not compatible with Word 2007. In any case
Finereader can be used quite happily as a stand alone product without the
need for add-ins. You cannot remove the add-in from the Templates and Addins
dialog. You must physically remove the file from the folder in which it is
located, while Word is closed.

It should be in the Word startup folder which you can access by typing-

%appdata%\Microsoft\Word\STARTUP

in the address window of your Windows Explorer or browser, but from the path
quoted in your original message it will be somewhere in the tree below

C:\Users - so search there for it.

It also seems that there is a reference to the template's lock file, which
will be a *hidden* file in the same folder, -

~$nereader6.sprint.dot

That file must be removed also. In fact that file is the cause of the
problem - see http://www.gmayor.com/what_to_do_when_word_crashes.htm

--
<>>< ><<> ><<> <>>< ><<> <>>< <>><<>
Graham Mayor - Word MVP

My web site www.gmayor.com

<>>< ><<> ><<> <>>< ><<> <>>< <>><<>


Gerhard said:
Yes. Went all the way to "Templates and Add-ins" but found no way to
delete
it.

JoAnn Paules said:
Have you tried deleting that template?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



Gerhard said:
I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second
identical
PC
works fine, laptop works fine.
Any suggestions???

.
 
S

Suzanne S. Barnhill

I suspect that FineReader has already been removed; it's the "owner" file
that remains and is causing problems.

--
Suzanne S. Barnhill
Microsoft MVP (Word)
Words into Type
Fairhope, Alabama USA
http://word.mvps.org

Jay Freedman said:
From the file name, it's an add-in for ABBYY FineReader. If you go to
the Add/Remove Programs dialog of the Windows Control Panel and select
FineReader, does it give you a Change button? And if so, does it give
you the option of removing features, one of which might be Word
integration? If so, that should remove the add-in.

If that solves the problem, you could then try re-adding the feature
to see if you can get it to work.

Another possibility is that your version of FineReader is meant only
for Word 2003 and earlier (a Word 2007 version would have a .dotm
extension). Check the ABBYY web site for an update.

--
Regards,
Jay Freedman
Microsoft Word MVP
Email cannot be acknowledged; please post all follow-ups to the
newsgroup so all may benefit.

Yes. Went all the way to "Templates and Add-ins" but found no way to
delete
it.

JoAnn Paules said:
Have you tried deleting that template?

--
JoAnn Paules
MVP Microsoft [Publisher]
Tech Editor for "Microsoft Publisher 2007 For Dummies"



I have a legit Standard Word 2007 installed in 3 PC's.
Now, when I open WORD, I get a notice :
File conversion-~$nereader6.sprint.dot
Select the encoding that makes your document readable.
I just opened word, nothing loaded.
I click OK
Now I get: CAUTION; the add-in template is not valid
C:\users\.......\~$nereader6.sprint.dot

I press OK and word works just fine.
Obviously this is NOT a problem and just an annoyance. Second
identical
PC
works fine, laptop works fine.
Any suggestions???

.
 
G

Gerhard

It was in fact file installed by HP for my printer. I uninstalled everything
associated with the HP printer, inserted the printer disk and reinstalled
what is on the disk (including all the spam and assorted other garbage).

Everything now works fine.
Many thanks to the people that provided input and put me on the horrible way
to VISTA happiness.
 

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