Word 2007 not responding


V

Veronica

Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.
 
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G

Guest

You can test if it is templates by typing in Start Run

winword /a

If word works then it is templates.
 
N

Nonny

Help! Word keeps locking up and gives the mesage "not responding" This worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.
Try telling your problem to the Word pros at:

microsoft.public.office.misc
 
G

Gordon

Veronica said:
Help! Word keeps locking up and gives the mesage "not responding" This
worked
fine for 4 months and now suddenly it gives me this message when I want to
ope a saved file or close word. I find this very annoying. This office
program cost way too much money not to work. I have been told it could be
templates, but I am not an IT speacialist, so I need more detailed
information in order to fix the problem.
Thanks to anyone who may be able to help me.

You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser
 
N

Nonny

You /could/ try the group Nonny gave you, but even better would be
microsoft.public.word.newuser
Actually, it's "newusers". Looks like a good one though.
 
G

Gordon

Nonny said:
Actually, it's "newusers". Looks like a good one though.

The Office one you mentioned is good, but tends to be very general, whereas
the word one is specific.... :)
 
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B

Bill Daggett

tmaxmill said:
I had the exact same problem. I did as you suggested and sure enough,
it worked. Do I have to Start Run winword /a from now on?
Do you really think anyone is still monitoring this thread after a
freaking year?
 
R

Rick Rogers

Hi,

Try locating and deleting the normal.dot template in your user profile as it
is likely corrupt. When you reopen winword, the template will be recreated
cleanly.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help - www.rickrogers.org
Vote for my shoe: http://rick-mvp.blogspot.com
 
J

Johnny Fosse

tmaxmill said:
::Evidently you are. So, do you have any useful advice?::
It's completely NEW here, bozo. You're on Usenet, and don't have a
clue.
 
G

Guest

Typing winword /a starts Word without addins so in earlier versions of word
one goes to Tools - Templates and Addins and disables addins one by one.

It can also be caused by a corrupt normal.dot. Delete normal.dot and a new
one will be created.
 
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