wont shut down

[Bob Reynolds]

Hi,
My friend's PC wont shut down in the normal fashion -start - shut down etc.
An error message quickly apears and dissappears and the system re-boots - it
has to be shut down manually. He ran windows repair with disc - anti-virus
up-to-date, no virus's detected.
Other than that the machine runs normally, at a loss really!
TIA
Bob.

 

[TaurArian [MS-MVP]]

Resources to Help Troubleshoot Shutdown Problems in Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;Q308029

"Windows Shutdown & Restart Center Troubleshooting in 15 Steps"
http://aumha.org/win4/a/shutdown.htm

Windows XP Restarts Unexpectedly or Restarts When You Shut Down the Computer
http://support.microsoft.com/default.aspx?scid=kb;en-us;320299

--
====================================
TaurArian [MS-MVP] 2005-2007 - Australia
====================================
How to make a good post: http://www.dts-l.org/goodpost.htm
Backup and data recovery: http://www.acronis.com.sg/
Enhancing file system performance: http://www.diskeeper.com/defrag.asp
Defending your machine: http://defendingyourmachine2.blogspot.com/


| Hi,
| My friend's PC wont shut down in the normal fashion -start - shut down etc.
| An error message quickly apears and dissappears and the system re-boots - it
| has to be shut down manually. He ran windows repair with disc - anti-virus
| up-to-date, no virus's detected.
| Other than that the machine runs normally, at a loss really!
| TIA
| Bob.
|
|

 

[Bob Reynolds]

I'll try that - many thanks
Bob