wont shut down or reboot

[kildrgn]

when i choose to shut down or reboot, it goes through the
process then locks up on the Windows is shutting down
screen...i recently had a string of viruses but now they
are all gone, but still cant shut down or re boot
properly. any suggestions?

 

[noitisnotme]

http://www.kellys-korner-xp.com/xp_abc.htm

then to S then shutdown