WMP11 Sound but No Video from some streaming video sites

[Guest]

The site www.wizetradetv.com has an introduction streaming video on its home
page "viewable" without a password. Using WinXP SP2, IE 6 and WMP11, all
fully patched, I hear the audio fine but cannot see the video. Typing in my
username and password opens a new window and again I hear audio but see no
video. If I open the page with Firefox, I hear the sound AND see the video -
though there are video placement problems in the window making Firefox
impractical to use.

If I find and double click the asx file for the introduction streaming video
in my Temporary Internet Files with a search, it opens standalone WMP11 and
the video plays fine - a wmv file.

If I go to www.pgatour.com the video on the home page plays fine and if I
click on any of the "Today's Featured Videos" they all play fine in an
automatically opened separate window.

I have already re-installed the latest video drivers for my ATI card, WMP11
and DirectX 9.0c, turned down hardware acceleration, patched WMP11 and IE 6
up to date, all without success.

Suggestions please?

On my "old" PC with WinXP SP2, IE 6 and WMP10, all plays fine with
Wizetradetv, no problems at all, but I need to have this site playing on my
newer pc.

Thanks and regards,
Rob

 

[Guest]

I had the same problem - good sound but vertical lines only for video - on
any streaming video site such as MSN news, Yahoo video, etc. After talking to
MSN and Verizon techs for hours with no results, I found a fix somewhere on
this message board.
TRY: Open up WMP11 and right click on its name. A box opens up so that you
can choose TOOLS, OPTIONS, PERFORMANCE. Set the VIDEO ACCELERATION button to
"none" (the default is "full"). This fixed the problem for me even though I
still don't know what caused the problem in the first place.
Dale

 

[Guest]

Thanks very much blevins. This worked - finally! The reason I had not found
this before was because the video acceleration slider was greyed out. I had
to press "Restore Defaults" to get it enabled and could then turn it off.

But the site would still not display video until I turned off "Windows Media
Video Acceleration" in my ATI Catalyst video card settings for my X1900GT
video card. I had turned this off previously without success, but the
solution finally was to turn the settings off on BOTH my video card driver
and WMP 11.

Thanks very much again!

Regards
Rob