WMP v10 - everything is black

G

Guest

I did not have this problem with WMP v9, but whenever I attempt to play a
video in WMP, all I get is a black screen. I don't know where to start to
look for a solution. I have no problems with other graphics, nor does my
monitor suffer any strange symptoms.

Does anyone have any suggestions? Help will be greatly appreciated.
 
C

Cari \(MS-MVP\)

If they are AVI files, they will probably be compressed with either the DIVX
or XVID codec. To find out which one they are compressed with, download and
install G-Spot Codec Identifier and use it to analyze the movie(s) in
question.

http://www.headbands.com/gspot/

Once you've identified the codec you need, then download and install it.
DIVX will be at www.divx.com and XVID at www.xvid.com
 

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