Wireless internet disconection

B

Ben

When using the switch user function, the wireless internet gets disconnected.
meaning from "user1", i switch user to "user2", and when i get back to
"user1", i realise that the wireless internet for "user1" has been
disconnected.

what settings can be done to allow the internet to be still connected when i
switch user?
 
A

Andrew E.

Open internet connections on the good user,write down the properties data
from the properties box,set other to same if diffrent.Also,chk windows
components
from add/remove programs,make sure all boxes are checked as needed..
 
R

R. McCarty

Internet Connections ( Local Area Network and Wireless ) are global.
They do not arbitrarily work for one profile and not another.

Do you actually think before responding. You needlessly send posters
off on non-relevant operations that do not help. Why would Add/Remove
programs make any difference at all. If that was the cause then NO
network would function for any profile. Also saying check boxes and
providing no list or suggestions of which boxes to check is worthless.
 
B

Ben

as expected, the settings for all the users are the same.


still looking for the solution. do anyone know how it can be solved?
 
N

nass

Ben said:
When using the switch user function, the wireless internet gets disconnected.
meaning from "user1", i switch user to "user2", and when i get back to
"user1", i realise that the wireless internet for "user1" has been
disconnected.

what settings can be done to allow the internet to be still connected when i
switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever kind
of wireless manufacturer utility installed and Also be sure the Wireless
Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager and
right click on the wireless connection and select properties then click on
Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless connection.
Another if your neighbour using the same wireless channel which can affect
your wireless connection if it wasn't set properly in the first place.
HTH
nass
 
B

Ben

(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user and
switch back, the wireless would show "Wireless connection has limited or no
connectivity".


are there any other solutions?



nass said:
Ben said:
When using the switch user function, the wireless internet gets disconnected.
meaning from "user1", i switch user to "user2", and when i get back to
"user1", i realise that the wireless internet for "user1" has been
disconnected.

what settings can be done to allow the internet to be still connected when i
switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever kind
of wireless manufacturer utility installed and Also be sure the Wireless
Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager and
right click on the wireless connection and select properties then click on
Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless connection.
Another if your neighbour using the same wireless channel which can affect
your wireless connection if it wasn't set properly in the first place.
HTH
nass
 
P

PA Bear [MS MVP]

If you go back to User 1, does the wireless connection eventually appear?
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



nass said:
Ben said:
When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
B

Ben

well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

PA Bear said:
If you go back to User 1, does the wireless connection eventually appear?
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



nass said:
:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
N

nass

Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

Ben said:
well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

PA Bear said:
If you go back to User 1, does the wireless connection eventually appear?
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
B

Ben

hi nass.

I think you may have a bit of misunderstanding. when i use lan, this problem
does not exist. it only exist when i use wireless.

i have tried the below steps, and the problem still existed.

nass said:
Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

Ben said:
well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

PA Bear said:
If you go back to User 1, does the wireless connection eventually appear?

Ben wrote:
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
N

nass

Hi Ben,
I may did misunderstood but can you please let us know your Connection
settings and what NIC model are you using?
Did you update the driver for the NIC from the manufactuer website?
What happen if you Disable the LAN (Local Area Coonection) connection and
just lef the Wireless Enabled?
Make sure to reboot your machine/Laptop.

Right click your Wireless and select properties from the drop down list and
click on Wireless Networks Tab then in the box for Preferred Networks
highlight the Wireless connection name you are using anf click on Properties
button.
On the NAME of Wireless properties window click on Authentication Tab and
uncheck this box if it been checked:
[ ] Enable IEEE 802.1x authentication for this network.
Click [OK] then [OK] and reboot your machine.
Does it help?
Make sure the wireless connection is allowed auto access in the Firewall
allowed programs control panel.
Does the machine get the IP automatically or is it Static?

Please describe your connection for us to give clear and focus solution.
HTH
nass

Ben said:
hi nass.

I think you may have a bit of misunderstanding. when i use lan, this problem
does not exist. it only exist when i use wireless.

i have tried the below steps, and the problem still existed.

nass said:
Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

Ben said:
well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

:

If you go back to User 1, does the wireless connection eventually appear?

Ben wrote:
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
B

Ben

Hi Nass.

Currently, i am using wireless internet connection. When i switch user using
wireless internet connection, the previous user's internet will be
disconnected(message shown as the wireless has limited or no connection.).
The network card i am using Intel(R) PRO/Wireless 3945ABG.

I have never updated or done anything to the driver of this wireless(all
these have been configured in the laptop's school image).

I tried using disabling LAN connection, done a restart.After the restart, i
opened the Network Connections, and discovered that LAN has been enabled even
without me doing anything.


what do you mean by : Make sure the wireless connection is allowed auto
access in the Firewall allowed programs control panel.
i am using windows firewall.

The ip address for me is always 192.168.1.100. the address, i guess, is
automatically given to me thru my linksys router. over at my laptop, it is
set to "obtain a ip address automatically for me".

sorry, as i am not a technical expert, i do not really know what you guys
are looking for when solving the problem.

nass said:
Hi Ben,
I may did misunderstood but can you please let us know your Connection
settings and what NIC model are you using?
Did you update the driver for the NIC from the manufactuer website?
What happen if you Disable the LAN (Local Area Coonection) connection and
just lef the Wireless Enabled?
Make sure to reboot your machine/Laptop.

Right click your Wireless and select properties from the drop down list and
click on Wireless Networks Tab then in the box for Preferred Networks
highlight the Wireless connection name you are using anf click on Properties
button.
On the NAME of Wireless properties window click on Authentication Tab and
uncheck this box if it been checked:
[ ] Enable IEEE 802.1x authentication for this network.
Click [OK] then [OK] and reboot your machine.
Does it help?
Make sure the wireless connection is allowed auto access in the Firewall
allowed programs control panel.
Does the machine get the IP automatically or is it Static?

Please describe your connection for us to give clear and focus solution.
HTH
nass

Ben said:
hi nass.

I think you may have a bit of misunderstanding. when i use lan, this problem
does not exist. it only exist when i use wireless.

i have tried the below steps, and the problem still existed.

nass said:
Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

:

well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

:

If you go back to User 1, does the wireless connection eventually appear?

Ben wrote:
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
N

nass

Hi Ben,
Please try these steps then if it didn't work update the driver from the
link provided for Intel site and make sure your Operating system version is
correct.
Right click the wireless connection and select properties from the drop down
list.
On the Wireless Network Connections Properties under General click to select
Internet Protocol
(TCP/IP) to highlight and click on the Properties Button.
On the Internet Protocol TCP/IP Properties make sure the machine get the
Auto IP and the DNS then click
on Advanced Button under the IP settings Tab make sure the DHCP Enabled and
listed under the IP address

check this check box:
[ ] Automatic mertic
Then click on DNS Tab and see these steetings :
(*) Append primary and connection specific DNS suffixes
[ ]Append parent suffixes of the primary DNs suffix




[ ] Register this connection addresses in DNS

Click on WINS tab and see these settings are set as they on my machine:
NetBIOS settings:
(*) Default

Click [Ok] and back to the Wireless Network Connection Properties and click
on Wireless Networks Tab.
check this check box:
[ ] Use windows to configure my wireless network settings and click [Ok]
to close the properties window.
Reboot your machine and see if the issue will occure.


Intel® PRO/Wireless 3945ABG Network Connection
http://downloadcenter.intel.com/fil...+XP+Professional&lang=eng&strOSs=44&submit=Go!
Intel® PRO/Wireless 3945ABG Network Connection
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2259

Do you have an Antivirus and these users running with admin privileges?

Let us know your progress


Ben said:
Hi Nass.

Currently, i am using wireless internet connection. When i switch user using
wireless internet connection, the previous user's internet will be
disconnected(message shown as the wireless has limited or no connection.).
The network card i am using Intel(R) PRO/Wireless 3945ABG.

I have never updated or done anything to the driver of this wireless(all
these have been configured in the laptop's school image).

I tried using disabling LAN connection, done a restart.After the restart, i
opened the Network Connections, and discovered that LAN has been enabled even
without me doing anything.


what do you mean by : Make sure the wireless connection is allowed auto
access in the Firewall allowed programs control panel.
i am using windows firewall.

The ip address for me is always 192.168.1.100. the address, i guess, is
automatically given to me thru my linksys router. over at my laptop, it is
set to "obtain a ip address automatically for me".

sorry, as i am not a technical expert, i do not really know what you guys
are looking for when solving the problem.

nass said:
Hi Ben,
I may did misunderstood but can you please let us know your Connection
settings and what NIC model are you using?
Did you update the driver for the NIC from the manufactuer website?
What happen if you Disable the LAN (Local Area Coonection) connection and
just lef the Wireless Enabled?
Make sure to reboot your machine/Laptop.

Right click your Wireless and select properties from the drop down list and
click on Wireless Networks Tab then in the box for Preferred Networks
highlight the Wireless connection name you are using anf click on Properties
button.
On the NAME of Wireless properties window click on Authentication Tab and
uncheck this box if it been checked:
[ ] Enable IEEE 802.1x authentication for this network.
Click [OK] then [OK] and reboot your machine.
Does it help?
Make sure the wireless connection is allowed auto access in the Firewall
allowed programs control panel.
Does the machine get the IP automatically or is it Static?

Please describe your connection for us to give clear and focus solution.
HTH
nass

Ben said:
hi nass.

I think you may have a bit of misunderstanding. when i use lan, this problem
does not exist. it only exist when i use wireless.

i have tried the below steps, and the problem still existed.

:


Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

:

well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

:

If you go back to User 1, does the wireless connection eventually appear?

Ben wrote:
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 
B

Ben

hi nass.

i followed all your steps and the thing still didnt work. think it cannot be
solved.


the users which i switched to is an administrator account, and currently i
am using AVG free edition.

nass said:
Hi Ben,
Please try these steps then if it didn't work update the driver from the
link provided for Intel site and make sure your Operating system version is
correct.
Right click the wireless connection and select properties from the drop down
list.
On the Wireless Network Connections Properties under General click to select
Internet Protocol
(TCP/IP) to highlight and click on the Properties Button.
On the Internet Protocol TCP/IP Properties make sure the machine get the
Auto IP and the DNS then click
on Advanced Button under the IP settings Tab make sure the DHCP Enabled and
listed under the IP address

check this check box:
[ ] Automatic mertic
Then click on DNS Tab and see these steetings :
(*) Append primary and connection specific DNS suffixes
[ ]Append parent suffixes of the primary DNs suffix




[ ] Register this connection addresses in DNS

Click on WINS tab and see these settings are set as they on my machine:
NetBIOS settings:
(*) Default

Click [Ok] and back to the Wireless Network Connection Properties and click
on Wireless Networks Tab.
check this check box:
[ ] Use windows to configure my wireless network settings and click [Ok]
to close the properties window.
Reboot your machine and see if the issue will occure.


Intel® PRO/Wireless 3945ABG Network Connection
http://downloadcenter.intel.com/fil...+XP+Professional&lang=eng&strOSs=44&submit=Go!
Intel® PRO/Wireless 3945ABG Network Connection
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2259

Do you have an Antivirus and these users running with admin privileges?

Let us know your progress


Ben said:
Hi Nass.

Currently, i am using wireless internet connection. When i switch user using
wireless internet connection, the previous user's internet will be
disconnected(message shown as the wireless has limited or no connection.).
The network card i am using Intel(R) PRO/Wireless 3945ABG.

I have never updated or done anything to the driver of this wireless(all
these have been configured in the laptop's school image).

I tried using disabling LAN connection, done a restart.After the restart, i
opened the Network Connections, and discovered that LAN has been enabled even
without me doing anything.


what do you mean by : Make sure the wireless connection is allowed auto
access in the Firewall allowed programs control panel.
i am using windows firewall.

The ip address for me is always 192.168.1.100. the address, i guess, is
automatically given to me thru my linksys router. over at my laptop, it is
set to "obtain a ip address automatically for me".

sorry, as i am not a technical expert, i do not really know what you guys
are looking for when solving the problem.

nass said:
Hi Ben,
I may did misunderstood but can you please let us know your Connection
settings and what NIC model are you using?
Did you update the driver for the NIC from the manufactuer website?
What happen if you Disable the LAN (Local Area Coonection) connection and
just lef the Wireless Enabled?
Make sure to reboot your machine/Laptop.

Right click your Wireless and select properties from the drop down list and
click on Wireless Networks Tab then in the box for Preferred Networks
highlight the Wireless connection name you are using anf click on Properties
button.
On the NAME of Wireless properties window click on Authentication Tab and
uncheck this box if it been checked:
[ ] Enable IEEE 802.1x authentication for this network.
Click [OK] then [OK] and reboot your machine.
Does it help?
Make sure the wireless connection is allowed auto access in the Firewall
allowed programs control panel.
Does the machine get the IP automatically or is it Static?

Please describe your connection for us to give clear and focus solution.
HTH
nass

:

hi nass.

I think you may have a bit of misunderstanding. when i use lan, this problem
does not exist. it only exist when i use wireless.

i have tried the below steps, and the problem still existed.

:


Hi Ben,
It will be helpful if you mentioned more about your Connection settings and
the hardware involved!
Try this:
= Click Start >> Control panel >> Network and Internet Connections >> Double
click Network connections, then right your LAN Icon and select Properties.
On the LAN properties under General make sure the Internet Protocol TCP/IP
is selected and click Properties.
There make sure the Machine Get assigned Automatically IP address and Renter
the Encryption Key and the Network SSID then click
[OK].

= Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced.
Click on Connections tab and make sure the Connection is listed there then
click on LAN settings button and uncheck Automatically detect settings.
Click [OK] and close Hit F5 and open a run command and type in:
ipconfig /flushdns click [OK]
ipconfig /renew click [OK]
netsh winsock reset click [OK]

Download the winsock fix from here:
http://www.nasstec.co.uk/tools.html
Reboot your machine.
If that didn't help try to upgrade the router firmware to the latest version
from the router Manufacturer website.
You receive a "Limited or no connectivity" message on a computer
http://support.microsoft.com/kb/892896
Limited Connectivity - wireless and Cable
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2974160&SiteID=17
http://www.microsoft.com/windowsxp/using/networking/maintain/troubleshoot.mspx
http://forums.microsoft.com/TechNet/ShowPost.aspx?PostID=2422665&SiteID=17

Have a look here for more troubleshooting tips:
http://www.chicagotech.net/troubleshooting/noconnectivity.htm

Make sure the machine up2date and malware/virus free by scanning with an
up2date security software.
HTH.
nass

:

well, i did not wait long enough to see if it will get connected again.

it seems to be always showing that the wireless has limited or no
connectivity, and what i'll do is to disable and enable the wireless(using
the switch at the side of my laptop).

hope that answers your question.

:

If you go back to User 1, does the wireless connection eventually appear?

Ben wrote:
(Reply to PA Bear)Currently i am using Windows XP Professional, SP2.

(Reply to nass)

for the first method which you have stated, the configuration had been set
before, and did not help in the problem.

i tried the second method, indeed the box was checked. i un-checked it and
restarted my com. the problem still existed. meaning when i switch user
and
switch back, the wireless would show "Wireless connection has limited or
no
connectivity".


are there any other solutions?



:



:

When using the switch user function, the wireless internet gets
disconnected. meaning from "user1", i switch user to "user2", and when i
get back to "user1", i realise that the wireless internet for "user1"
has
been disconnected.

what settings can be done to allow the internet to be still connected
when i switch user?


I recently had this issue with a client, who installed the Wireless
manufacturer Utility to manage the connection, while the Windows Zero
configuration (WZC) was ON.
Both the manufacturer and WZC were conflicting and making the Wireless
lose
connection on start or after a while of usage.
Try to Disable the WZC if you have the wireless Adapter/USB or whatever
kind of wireless manufacturer utility installed and Also be sure the
Wireless Utility for the manufacturer is Auto running in the servcies.
If you have just the windows Wireless utility to manage the wireless
connection then proceed:

Try this:
Open a Run Command and type in:
services.msc click [OK].
On the services control Panel scroll down to Windows Zero Wireless
configuration and Be sure the service to start Automatically instead of
manually.
Click Ok then close the services control panel window and Reboot and see
if
the service will hold it's settings to Auto.

Another option to consider is if the computer been configured to Turn off
the device for power saving and you can check that through device manager
and right click on the wireless connection and select properties then
click on Power management , make sure this check box not checked:
[ ] Allow the computer to turn off this device to save power.
Reboot your machine and see if the machine will hold the wireless
connection. Another if your neighbour using the same wireless channel
which can affect your wireless connection if it wasn't set properly in
the first place.
HTH
nass
 

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