WINXP WMI not operative

[Guest]

Hi, folks.

I can't use disk defragmenter, I can't get a system restore beyond two days
ago, and all of my updates have been marked as "failed", despite having them
active some time ago. WORD 97 gives a messaage "cannot register this
document" when I start, and when I open any document that I've created in the
past.

The only thing I can think of is that I ran out of disk space and got a
"cannot set restore point" message on about five occasions in the last week
or two.

I've tried running WMI manaully, but I still cannot get defrag to work. I
cannot do a restore to before when the trouble started.

Any ideas?

 

[Marty List]

What are the error messages or symptoms? Descriptions like "I can't use
disk defragmenter" and "cannot get defrag to work" are not helpful. I don't
think defrag requires WMI, why do you think this is a WMI problem?

 

[Guest]

What are the error messages or symptoms? Descriptions like "I can't use
disk defragmenter" and "cannot get defrag to work" are not helpful. I don't
think defrag requires WMI, why do you think this is a WMI problem?

OK. I open Defreg, select a drive, click on "Analyse". Nothing happens. Same
if I click on "Defragment".
Why pick on WMI - because lots of other stuff which seems to rely on WMI
also does not work (System info, which does give a specific error message),
and Word 97. All apps were working perfectly before this started.

 

[Guest]

OK. I open Defreg, select a drive, click on "Analyse". Nothing happens. Same
if I click on "Defragment".
Why pick on WMI - because lots of other stuff which seems to rely on WMI
also does not work (System info, which does give a specific error message),
and Word 97. All apps were working perfectly before this started.

Oops! Wes has nailed it - DCOM was disabled.

Thanks all,

Ian.