WMI Failure

[Dr. Steven Berk]

Scott--

Posting as new message. Got error on reply to you.
Thanks for the response. While I'm pretty literate with computers and XP,
scripting code is a bit beyond me. When I check WMI status via control
panel > admin>services. WMI, RPC, etc look like they are all running. I've
even gone through the WBEM folder and deleted repository and reset registry
values; however when I run WMI from help and support....I get a lott of null
object responses. This suggests some files are mssing from WMI rather than
corrupted. Problem is I have an OEM machine with XP and Apps restoration in
a hard drive partition...no CD to extract WMI files collectively and locate
within my boot dirve. Short of clean install (which always makes me want to
scream), I suspect I should just live with this and use standalone programs
like Sisoft Sandra, SIW (G. Topala) or System Properties (Simaika) to yield
info. By the way, I've even uninstalled these programs wondering if they
coopted the procedure calls from MSInfo32. No such luck.



--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
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[Scott McNairy \(MVP\)]

Sorry for late response. Can you try to troubleshoot via this link and see
if that corrects the problem that I unfortunately only vaguely remember.

http://www.microsoft.com/technet/scriptcenter/resources/wmifaq.mspx#EIAA

An alternative to doing a clean install is to just do these steps which will
re-install over the top of your existing settings for your windows
installation. You will find that the settings and programs currently
installed on your computer will remain after it is done but this has got
people out of this situation before.

open a "cmd.exe" process
type the drive letter of your Windows XP installation media. ie. "D:"
type "cd\"
cd i386
winnt32.exe /unattend

This will re-install your OS and hopefully fix the problems you were having
while preserving your current settings.

 

[Dr. Steven Berk]

Scott,

Xp version is OEM D dive contains Angel rescue partition; if I run from
C:/Windows.....it wants to do a clean install; so looks like an install
will run risk of losing files/settings.
Ran script and got error 800A0401 line 28 character 13 (unexpected end of
script). Thoughts?

Appreciate your help

Steve Berk

--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
(e-mail address removed) (e-mail)

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[Scott McNairy \(MVP\)]

Can you post the script code? The only time I have seen that error is when
a script client is trying to open a zero byte size file.

 

[Dr. Steven Berk]

Scott,

Got error 0x80041013

Got this info from Microsoft:
WBEM_E_PROVIDER_LOAD_FAILURE
0x80041013
COM cannot locate a provider referenced in the schema.
This error may be caused by any of the following:

a.. Provider is using a WMI DLL that does not match the .lib file used
when the provider was built.
b.. Provider's DLL, or any of the DLLs on which it depends, is corrupt.
c.. Provider failed to export DllRegisterServer.
d.. In-process provider was not registered using the regsvr32 command.
e.. Out-of-process provider was not registered using the /regserver
switch. For example, myprog.exe /regserver.
When I open Control Panel -> Administrative Tool -> Computer Management and
right click properties of WMI control , it yields the following:
Connected: currently logged on user

"Failed to initialize all WMI classes"
Win32_Processor:WMI: Provider load failure
Win32_WMI setting: successful
Security information: successful
Win32_operating system: WMI: provider load failure

Tabs for logging;backup/restore/security/advanced will not open

Continue to feel that there are DLL files missingor corrupted, but this
brings me back to theproblem of not being able to install individually or
collectively given the OEM system.

Steve




--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
(e-mail address removed) (e-mail)

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[Scott McNairy \(MVP\)]

Do a regsvr32 %windir%\system32\wbem\cimwin32.dll and see if that fixes it.

 

[Dr. Steven Berk]

Scott,

Ran script...got succeeded message, but no luck with sysinfo ("cannot
collect information). Computer services via control panel yields same
messages (provider load failures). Thanks very much for the idea...any
more??

Steve


--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
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[Scott McNairy \(MVP\)]

Try this from a cmd.exe prompt:
rundll32 wbemupgd, UpgradeRepository

note that the UpgradeRepository is case sensitive. I hope this works for
you.

 

[Dr. Steven Berk]

Scott,

Thanks so much for the quick response. Ran it from cmd.exe---but no change.

Steve


--
Dr. Steven Berk
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781-431-9622 (telefax)
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[Martin]

I've been through all this and more and come to the conclusion that there is
no fix .Get those installation cd's warmed up !!

 

[Scott McNairy \(MVP\)]

I would try from your installation media,

\i386\winnt32.exe /unattend

This will preserve most settings and I have never seen it fail to fix these
types of problems. You will need to go to Windows Update afterwards
however.

Sorry this isn't easier.

 

[Dr. Steven Berk]

Unfortunately OEM..so rebuild is on a partition. doable, but I'm afraid of
overwriting XP and losing God knows what!


--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
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[Dr. Steven Berk]

Will do,,, thanks so much Scott

--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
(e-mail address removed) (e-mail)

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[Dr. Steven Berk]

Well,

I bit the bullet and did an install from C:/windows/i386/winnt32.exe
I opted for repair installation (squeamish about "clean install" wiping out
data/apps).
SUCCESS!! My system information is now visible.
I suspect the WMI files which did not load (Win32; Win processor) were
either sorrupted or, more likely, missing.

Thanks all, especially Scott, for your suggestions and helpfulness.
It is GREATLY appreciated.


--
Dr. Steven Berk
781-431-7792 (phone)
781-431-9622 (telefax)
(e-mail address removed) (e-mail)

The information contained in this message may be CONFIDENTIAL and is for the
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