WinXP SP2 Breaks IE FTP Downloads

[Guest]

Hello,

I can see that I am not the only one to have this problem. I can download
the following file via ftp just fine from a fully updated Win98SE PC with IE
6 SP1. I also did not have any problems with ftp using my primary PC which
was running WinXP SP1 with IE 6 SP1. However, I just installed WinSP SP2 and
cannot download the file. I get no messages or indications of any blocking
going on. I only get a "cannot display" page. I have tried various
suggestions (uncheck passive ftp box, check FTP Server box as an exception)
but none have worked.

ftp://ftp.gateway.com/pub/hardware_support/drivers/win_me/modem/7509609.exe

Warmly, Al Stearns
Brevard, North Carolina, USA

 

[Robert Aldwinckle]

Hello,

I can see that I am not the only one to have this problem. I can download
the following file via ftp just fine from a fully updated Win98SE PC with IE
6 SP1. I also did not have any problems with ftp using my primary PC which
was running WinXP SP1 with IE 6 SP1. However, I just installed WinSP SP2 and
cannot download the file. I get no messages or indications of any blocking
going on. I only get a "cannot display" page. I have tried various
suggestions (uncheck passive ftp box, check FTP Server box as an exception)
but none have worked.

First of all be aware that those settings may be undocumented
as being of the "(restart required)" variety. E.g. if you just changed
the setting while in IE, tested it, and then set it back you really might
not have done a valid test.

ftp://ftp.gateway.com/pub/hardware_support/drivers/win_me/modem/7509609.exe

I originally had difficulty getting to this file directly.
However, I was able to "drill down" to it by starting at the root.
I wouldn't blame XPsp2; such quirkiness has long been
a "feechur" of IE's ftp support.


If you are still having trouble I suggest you take traces of connecting
to the site using the ftp command line client and using the IE browser.
Then compare them. A simple method of invoking a trace is to use
XP's netcap command line utility. (Available in the XP Pro Support
Tools package.)


Good luck

Robert Aldwinckle
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