WINXP installation-setup cannot find a CD-ROM drive...

[Guest]

I was assembling a new PC with a new mother board ATI Radeon. Afte
assembling the PC, I loaded the windows XP home edition and everything was
fine. I partitioned by Hard disk, which is also new into three drives.

Then later, I wanted to install XP Professional, and during the set up I
selected upgrade to XP, so from the CD ROM Drive it started copying files,
and at one instance it got stuck with the message that if this the first
failure, restart and if not some exception occurred. contact your system
support personnel etc.

Next time when I restarted, it showed me two OS, Windows home and XP. When I
selected home editon, it started off and thats it a blank screen. it just
hangs. I tried safe mode, debug mode, command propmpt etc, basically after it
comes to some .ns file it get stuck and nothing happens. If I select
professional it is the same scenario as previoulsy, contact your system
support etc.

I wanted to delete files in C: so that I can reinstall as I thought system
would then ask me to reinstall everything fresh. There was no way I could do.
Later with some bootable CD (ACER recovery CD), it tried to go to C:\ and
deleted files but again when I restarted the Home one, it menitoned that i
could not start because of error in software. please report the problem as
DLL's for kernel. when I selected professional, it says set up cannot find a
CD-ROM drive. Make sure your CD_ROM drive is properly connected to your
computer. If it is a SCSI CD_ROM drive make sure..................'. Very
surprising that now it is not recognising my CD_ROM drive. Now I am stuck.

I just cannot do anythng with this brand new assembled components.

Can anyone help how to recover back.

Thanks
Babu

 

[NewScience]

When you said upgrade Windows XP Home to XP Pro, did you tell Setup to do
the upgrade OVER XP Home or chose another partition?

If you told it to upgrade OVER c:\Windows, then you overwrote everything.
You now have a partial Windows XP Home and Windows XP Pro.

The dual entries in the boot menu is for Windows XP Home and Windows XP
Professional Setup (which didn't complete).

You system is now in LIMBO. Can't go forward, can't go back (unless you
have a full System Restore Point and you can come up in Safe Mode).