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I have a Compaq laptop that is freezing during the boot cycle. I see the
Bios info, the screen goes black and the Windows XP Home Edition logo
appears with the three, green squared progress indicator. That disappears
and the blue logon screen appears, darker blue at the top and bottom and
lighter blue in the middle with a smaller WinXP logo right of center.
It freezes at this point. We do not see anything indicating it is loading
any settings, nor do we see the opportunity to choose a user. When this
happened the first time, we slaved the drive into another system and
transfered the data off, then started over to remove some of the Compaq
baggage that came with the system. We would like to avoid doing that again.
It starts the same going into safe mode as well. Starting using the last
known good configuration yields the same result.
Any insight into this issue is greatly appreciated. Thanks in advance,
Dan
Bios info, the screen goes black and the Windows XP Home Edition logo
appears with the three, green squared progress indicator. That disappears
and the blue logon screen appears, darker blue at the top and bottom and
lighter blue in the middle with a smaller WinXP logo right of center.
It freezes at this point. We do not see anything indicating it is loading
any settings, nor do we see the opportunity to choose a user. When this
happened the first time, we slaved the drive into another system and
transfered the data off, then started over to remove some of the Compaq
baggage that came with the system. We would like to avoid doing that again.
It starts the same going into safe mode as well. Starting using the last
known good configuration yields the same result.
Any insight into this issue is greatly appreciated. Thanks in advance,
Dan