Winlogon.exe, comctl32.dll and msgina.dll failed to load and windo

[Guest]

I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios). What
is going on. Can anyone please help????

 

[Steve Dodson [MSFT]]

This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

 

[Guest]

I am on hold right with MS. Apparently I cannot get to your department. I
have a case # of SRX060427603985. The guy wants me to boot into safe mode
and I cannot even get past this message. Now he is saying it is a virus. He
won't let me talk to your department.

This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????

 

[Guest]

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????

 

[Bill Sanderson MVP]

Can you ask for a call-back on the first incident, and try the number Steve
gave out?

--

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message
re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot
to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????

 

[Guest]

I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Can you ask for a call-back on the first incident, and try the number Steve
gave out?

--

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are not
working. I cannot even boot into safe mode. When I do I get the message
re
comctl32.dll ...... after I click OK I get msgina.dll message Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop or
even safe mode, how do I do it?

This is an issue which is probably going to need someone on the phone to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
I am mad, very mad, but lets see if we can fix this problem with windows
defender.

Last night I was minding my own business when I got a popup asking if I
wanted to upgrade to windows defender. Because I love microsoft anti
spyware
I did. The application seemed to hand so i resrated my computer which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found. Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even boot
to
my CD drive (yes I made sure it was configured correctly in the bios).
What
is going on. Can anyone please help????

 

[Bill Sanderson MVP]

That's not a speedy process, but it isn't necessarily destructive--this
depends, however, on the kind of installation media you have. I believe
with Dell's systems, you should have an excellent result in the end.

--

I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Can you ask for a call-back on the first incident, and try the number
Steve
gave out?

--

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are
not
working. I cannot even boot into safe mode. When I do I get the
message
re
comctl32.dll ...... after I click OK I get msgina.dll message
Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop
or
even safe mode, how do I do it?

:

This is an issue which is probably going to need someone on the phone
to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to
our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
message
I am mad, very mad, but lets see if we can fix this problem with
windows
defender.

Last night I was minding my own business when I got a popup asking
if I
wanted to upgrade to windows defender. Because I love microsoft
anti
spyware
I did. The application seemed to hand so i resrated my computer
which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found.
Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact
system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even
boot
to
my CD drive (yes I made sure it was configured correctly in the
bios).
What
is going on. Can anyone please help????

 

[Guest]

It might have been easier just to do a Dell PC restore.
http://support.dell.com/support/top.../en/document?dn=1090151&c=us&l=en&s=dhs&cs=19
--
Old Rebel: Old, but not too old to learn new tricks!

That's not a speedy process, but it isn't necessarily destructive--this
depends, however, on the kind of installation media you have. I believe
with Dell's systems, you should have an excellent result in the end.

--

I did call the number he provided. I am reinstalling windows now.
Yuck!!!!!!!!!!!!!!!

Can you ask for a call-back on the first incident, and try the number
Steve
gave out?

--

This article actually defines my problem very well.

http://support.microsoft.com/default.aspx?scid=kb;en-us;324765

I am unable to boot into windows at all so some of the resolutions are
not
working. I cannot even boot into safe mode. When I do I get the
message
re
comctl32.dll ...... after I click OK I get msgina.dll message
Apparently
all
I need to do is install msgina.dll but if I can't boot into the desktop
or
even safe mode, how do I do it?

:

This is an issue which is probably going to need someone on the phone
to
fix. Can you call us at 1-866-234-6020 (Windows XP Home) and speak to
our
setup team.

--
-steve

Steve Dodson [MSFT]
Windows Defender Beta Lead
MCSE, CISSP
http://blogs.technet.com/stevedod
--

This posting is provided "AS IS" with no warranties, and confers no
rights.
Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm

Note: For the benefit of the community-at-large, all responses to
this
message are best directed to the newsgroup/thread from which they
originated.
message
I am mad, very mad, but lets see if we can fix this problem with
windows
defender.

Last night I was minding my own business when I got a popup asking
if I
wanted to upgrade to windows defender. Because I love microsoft
anti
spyware
I did. The application seemed to hand so i resrated my computer
which
ran
chkdsk and deleted a bunch of files.

I am now totally unable to boot into windows. I get a message that
winlogon.exe was unable to locate a component. It then adds "the
application
has failed to start becasue comctl32.dll was not found.
Reinstalling
the
application may fix the problem. When I click OK I get:

The logon user interface Dll msgina.dll failed to load. Contact
system
administrator to replace the DLL or restore the original DLL.

Can I reinstall the files from my dell restore disk? I can't even
boot
to
my CD drive (yes I made sure it was configured correctly in the
bios).
What
is going on. Can anyone please help????