WinHlp32.exe installation problem vista business

G

Guest

hi! i hope that someone can help me. i need the winhlp32.exe on my windows
vista business pc to open 32-bit-help files. i downloaded the file
Windows6.0-KB917607-x86.msu and started the installation. but then, windows
vista said "the update is not available for your system". but it is the right
one. is there a trick to install the package? thanks for every help. stefan
info: microsoft kb917607
 
S

Synapse Syndrome

roadrunner84 said:
hi! i hope that someone can help me. i need the winhlp32.exe on my
windows vista business pc to open 32-bit-help files. i downloaded the
file Windows6.0-KB917607-x86.msu and started the installation. but
then, windows vista said "the update is not available for your
system". but it is the right one. is there a trick to install the
package? thanks for every help. stefan info: microsoft kb917607

Are you sure you are not running Vista 64-bit? You never said what version
you have.

ss.
 
G

Guest

i have the 32-bit version and downloaded the 32-bit installation file. there
is a 64-bit installation file to....
 
M

Meinolf Weber

Hello roadrunner84,

I get the error message also, but the reason is that it is already installed.
Did you check the installed update list?

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
 
G

Guest

hey, thanks for the help!! i saw that the update was already installed on
16.5.07.... so now i found out that the problem is when i open programs (help
files) from our server. the local help files work! thanks!
 
G

Guest

No, it is an Windows 2003 R2 SP1 Server in english. The help and support
service isn't runnig. So, should the service run? I only need to open
help-files from the vista machine over the network share....
 
M

Meinolf Weber

Hello roadrunner84,

If you don't need it, no. I thought it does not work at all.

Best regards

Meinolf Weber
Disclaimer: This posting is provided "AS IS" with no warranties, and confers
no rights.
 

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