KB917607 - wusa.exe fails with error 2147500037

[Guest]

Hi,

I'm trying to install KB917607 update for Winhlp32.exe on Slovak version of
Vista. wusa.exe fails with error 2147500037 "Unknown error".

Here is event log:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WUSA"
Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-10-14T14:15:15.651Z" />
<EventRecordID>3</EventRecordID>
<Correlation />
<Execution ProcessID="3304" ThreadID="1016" />
<Channel>Setup</Channel>
<Computer>Danko-PC</Computer>
<Security UserID="S-1-5-21-3735890500-515517817-1464369844-1000" />
</System>
- <EventData>
<Data Name="UpdateTitle" />
<Data Name="ErrorCode">2147500037</Data>
<Data Name="ErrorString">Neznáma chyba</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
"D:\Windows6.0-KB917607-x86.msu"</Data>
</EventData>
</Event>

User installing update is Administrator of computer.

Do you have any suggestions how to solve this issue or how to find more
informations about wusa.exe process (detailed log)?


Thanks,
Jozef

 

[Guest]

Have you downloaded the update which corresponds with your language version
of Windows Vista?

--
Regards,
Kristan M. Kenney
Microsoft MVP [Windows - Shell/User]

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Guest]

In fact, there is no Slovak version of the download page for Winhlp32.exe
update.

I extracted the package to examine it and it doesn't contains sk-SK
localization.

I'm very curious how to use this update when it is not available for every
language version of Vista.


Best regards,
Jozef

Have you downloaded the update which corresponds with your language version
of Windows Vista?

--
Regards,
Kristan M. Kenney
Microsoft MVP [Windows - Shell/User]

This posting is provided "AS IS" with no warranties, and confers no rights.

Hi,

I'm trying to install KB917607 update for Winhlp32.exe on Slovak version of
Vista. wusa.exe fails with error 2147500037 "Unknown error".

Here is event log:

- <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Microsoft-Windows-WUSA"
Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
<EventID>3</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8000000000000000</Keywords>
<TimeCreated SystemTime="2007-10-14T14:15:15.651Z" />
<EventRecordID>3</EventRecordID>
<Correlation />
<Execution ProcessID="3304" ThreadID="1016" />
<Channel>Setup</Channel>
<Computer>Danko-PC</Computer>
<Security UserID="S-1-5-21-3735890500-515517817-1464369844-1000" />
</System>
- <EventData>
<Data Name="UpdateTitle" />
<Data Name="ErrorCode">2147500037</Data>
<Data Name="ErrorString">Neznáma chyba</Data>
<Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
"D:\Windows6.0-KB917607-x86.msu"</Data>
</EventData>
</Event>

User installing update is Administrator of computer.

Do you have any suggestions how to solve this issue or how to find more
informations about wusa.exe process (detailed log)?


Thanks,
Jozef

 

[Helen Li [MSFT]]

Dear Jozef,

Thank you for posting here.

From the problem description, my understanding is: When installing Windows
update KB917607 for Winhlp32.exe on Slovak version of Windows Vista,
wusa.exe fails with error 2147500037 "Unknown error". If I have
misunderstood your concern, please let me know.

I am afraid that this newsgroup is only provided for English version
support only so for support for this Slovak version, please post in the
newsgroup for Windows Vista Slovak language.

Please visit our worldwide sites support page and find support resources
that are provided. You can find your worldwide site here:
https://partner.microsoft.com/global/30000104

Thank you for your understanding. If there is any help I can provide,
please feel free to let me know.

Regards,

Helen Li, MCSE 2003

Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
====================================================
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--------------------
| Thread-Topic: KB917607 - wusa.exe fails with error 2147500037
| thread-index: AcgO9IiFD8DrR4NzQHaUmh30cVCg1w==
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| References: <[email protected]>
<[email protected]>
| Subject: RE: KB917607 - wusa.exe fails with error 2147500037
| Date: Sun, 14 Oct 2007 23:28:00 -0700
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| X-Tomcat-NG: microsoft.public.windows.vista.general
|
| In fact, there is no Slovak version of the download page for Winhlp32.exe
| update.
|
| I extracted the package to examine it and it doesn't contains sk-SK
| localization.
|
| I'm very curious how to use this update when it is not available for
every
| language version of Vista.
|
|
| Best regards,
| Jozef
|
| "Kristan M. Kenney [MVP]" wrote:
|
| > Have you downloaded the update which corresponds with your language
version
| > of Windows Vista?
| >
| > --
| > Regards,
| > Kristan M. Kenney
| > Microsoft MVP [Windows - Shell/User]
| >
| > This posting is provided "AS IS" with no warranties, and confers no
rights.
| >
| >
| > "Jozef Izso" wrote:
| >
| > > Hi,
| > >
| > > I'm trying to install KB917607 update for Winhlp32.exe on Slovak
version of
| > > Vista. wusa.exe fails with error 2147500037 "Unknown error".
| > >
| > > Here is event log:
| > >
| > > - <Event
xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
| > > - <System>
| > > <Provider Name="Microsoft-Windows-WUSA"
| > > Guid="{09608c12-c1da-4104-a6fe-b959cf57560a}" />
| > > <EventID>3</EventID>
| > > <Version>0</Version>
| > > <Level>2</Level>
| > > <Task>0</Task>
| > > <Opcode>0</Opcode>
| > > <Keywords>0x8000000000000000</Keywords>
| > > <TimeCreated SystemTime="2007-10-14T14:15:15.651Z" />
| > > <EventRecordID>3</EventRecordID>
| > > <Correlation />
| > > <Execution ProcessID="3304" ThreadID="1016" />
| > > <Channel>Setup</Channel>
| > > <Computer>Danko-PC</Computer>
| > > <Security UserID="S-1-5-21-3735890500-515517817-1464369844-1000" />
| > > </System>
| > > - <EventData>
| > > <Data Name="UpdateTitle" />
| > > <Data Name="ErrorCode">2147500037</Data>
| > > <Data Name="ErrorString">Neznáma chyba</Data>
| > > <Data Name="CommandLine">"C:\Windows\system32\wusa.exe"
| > > "D:\Windows6.0-KB917607-x86.msu"</Data>
| > > </EventData>
| > > </Event>
| > >
| > > User installing update is Administrator of computer.
| > >
| > > Do you have any suggestions how to solve this issue or how to find
more
| > > informations about wusa.exe process (detailed log)?
| > >
| > >
| > > Thanks,
| > > Jozef
|