WindowsMobile.PocketOutlook.Contact -- emailAddress1 field not what I"m hoping for

[rpatel4]

So I added a person to my Contacts from my address book.

On the desktop, using the actual outlook application, when I examine
the person's contact info, associated with 'Email Address 1' is
multiple addresses:
smtp:[email protected] (internal exchange server email addr i
think)
SMTP: (e-mail address removed)
X400:c=US;a=; etc etc etc

Now in Outlook, the "Email Address field for Email Address 1 appears to
be populated with the SMTP (all caps) address.

However, when I synched the contact to my phone, the email address ends
up being the X400 address -- ie in the Contact's list/app/form that
comes with the phone, when I view the email address I get the X400
string, not the actual smtp email address.


Then When I retrieve the contact programattically using
WindowsMobile.PocketOutlook.Contact, I'm getting the X400 string as
well, And none of the other data in the Contact is giving me the email
address.

So Did I do something wrong when synch'ing, or do I need to synch in a
special manner for the Contact to have the email address?
If not, is there any way for me to retrieve the email address?

 

[Chani Johnson [MSFT]]

I'm a bit confused about the scenario because I'm not sure what it means for
email address 1 to have multiple addresses. In desktop outlook, where do
you see these different addresses? Are they all on the same line in the
"E-mail" field?

The work around here would be to ensure that each address is in a different
email field (E-mail, E-mail 1, and E-mail 2), but you might want to figure
out what the actual problem is first

--
Chani Johnson
Software Development Engineer
Microsoft Corp.

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[rpatel4]

Hi Chani,

Thanks for the reply (and sorry for the delayed response)...

The interesting thing is now the contacts are showing up on the mobile
device with the correct email address, so perhaps there was a mistake
in the outlook contact data that someone fixed.

Anyways (just for completeness), here's what I was seeing --
So I've got Outlook 2003 on my desktop,

when I go to the contacts screen, I get a listing of all my contacts.

When I open up one of these problematic contacts, it gives me all the
contact's info -- name/title/etc with tabs for
General/Details/Activities, etc on the top.

At the top right side of the General Tab, there's the Email Field. The
default selected field looks like its Email Address 1. This field was
always populated with the external/internet smtp address

When I double click on the email address, I get a Properties page.

In the properties page, I click on the "E-mail Address" tab, and for
this one properties, there's a listing of 5 different email addresses,
all on different lines (intranet smtp address, outlook x400, internet
smtp etc). The mobile device's contact list was not always using the
external smtp address (although now it is so I'm going to assume it was
bad contact data before).

 

[Chani Johnson [MSFT]]

That sounds very strange to me and I'm not sure how that might happen, but I
definitely do agree that it sounds like bad contact configuration - all
those email adress should be store in different fields (email1, email2,
email3) as you indicated.

Thanks!
--
Chani Johnson
Software Development Engineer
Microsoft Corp.

This posting is provided "AS IS" with no warranties, and confers no rights.