What to do?

  • Thread starter Thread starter Beth Stiles
  • Start date Start date
B

Beth Stiles

I can send and receive messages but when the messages come back this is what
/u get The message could not be sent. The authentication setting might not
be correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'mikeand (e-mail address removed)'. Subject 'Upgrade
Cell phone', Account: 'pop-server.nc.rr.com', Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '501 5.5.2 RCPT TO
syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error Number:
0x800CCC79

Can you help me out
BS
 
Beth Stiles said:
I can send and receive messages but when the messages come back this is
what
/u get The message could not be sent. The authentication setting might
not
be correct for your outgoing e-mail [SMTP] server. For help solving this
problem, go to Help, search for "Troubleshoot Windows Mail", and read the
"I'm having problems sending e-mail" section. If you need help determining
the proper server settings, please contact your e-mail service provider.

The rejected e-mail address was 'mikeand (e-mail address removed)'. Subject
'Upgrade
Cell phone', Account: 'pop-server.nc.rr.com', Server:
'smtp-server.nc.rr.com', Protocol: SMTP, Server Response: '501 5.5.2 RCPT
TO
syntax error', Port: 25, Secure(SSL): No, Server Error: 501, Error Number:
0x800CCC79

Can you help me out
BS
Click to expand...

You appear to have set up a 'Reply To' address, in which you have left a
space after mikeand.

Unless you are re-routing mail their is no need for a reply to address as
all mail will come back to you without one.

Go to the Tools menu>accounts>select the account>properties>general tab,
edit the space out or remove the reply to address if it is the same as the
account that is set up.
 
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