G
Guest
I am running Windows XP Media Center on a Dell Dimension E510 desktop. The
only hardware-related changed I have made since purchasing the computer in
2005 is that I added 1 GB of RAM about a month ago.
Whenever I try to start Windows, I get the following error:
Stop: c00021a {Fatal System Error}
The Windows logon process system process terminated unexpectedly with a
status of 0xc0000005 (0x00000000 0x00000000). The system has been shut down.
I have tried turning off automatic restart on system errors, debug mode, and
using the last working configuration, and none of them worked.
After this, I researched the problem, and have read that registry hives not
matching up may cause the problem, so I restored a previous registry that had
worked and attempted to boot again, with no luck. I have also read that DEP
may cause the problem, so I tried editing the /noexecute parameter in
boot.ini by booting Knoppix, which was originally optin, to alwayson and
alwaysoff. Neither of these worked, so I set it back to optin. I have also
read that Symantec Antivirus, which I use, may cause this problem as well,
however I ruled this one out because I have been sucessfully using it for
around a month. Defective memory may also cause this, but I ruled this one
out aswell because when I booted Knoppix, I had no errors. The final reason I
have read that may cause this is spyware\adware, so I booted in safemode,
which ran without any problems, and ran a full system scan with Symantec
Anti-Virus, which returned no problems.
At this point, I am completely stumped, so I ran a StartupList.exe scan,
which was made by Soperman Enterprises Ltd., I have posted the log at
http://pastebin.ca/429126, since it is 123 kb.
Any help would be appreciated, as I am completely out of ideas as to why my
computer is doing this.
only hardware-related changed I have made since purchasing the computer in
2005 is that I added 1 GB of RAM about a month ago.
Whenever I try to start Windows, I get the following error:
Stop: c00021a {Fatal System Error}
The Windows logon process system process terminated unexpectedly with a
status of 0xc0000005 (0x00000000 0x00000000). The system has been shut down.
I have tried turning off automatic restart on system errors, debug mode, and
using the last working configuration, and none of them worked.
After this, I researched the problem, and have read that registry hives not
matching up may cause the problem, so I restored a previous registry that had
worked and attempted to boot again, with no luck. I have also read that DEP
may cause the problem, so I tried editing the /noexecute parameter in
boot.ini by booting Knoppix, which was originally optin, to alwayson and
alwaysoff. Neither of these worked, so I set it back to optin. I have also
read that Symantec Antivirus, which I use, may cause this problem as well,
however I ruled this one out because I have been sucessfully using it for
around a month. Defective memory may also cause this, but I ruled this one
out aswell because when I booted Knoppix, I had no errors. The final reason I
have read that may cause this is spyware\adware, so I booted in safemode,
which ran without any problems, and ran a full system scan with Symantec
Anti-Virus, which returned no problems.
At this point, I am completely stumped, so I ran a StartupList.exe scan,
which was made by Soperman Enterprises Ltd., I have posted the log at
http://pastebin.ca/429126, since it is 123 kb.
Any help would be appreciated, as I am completely out of ideas as to why my
computer is doing this.