bruiser said:
Trying to upgrade from 98se. Machine is a Pentium III 700mhz with
256mb of memory.
When I've tried to install XP I get the following error message:
an error occurred copying file cdrom.inf to
c:\$win.nt$.~LS\1386\cdrom.in_. the file is missing
I can't get the product code without installing the software (can
I?)
so I can't get to Microsoft tech help w/o paying them $35. I'd
appreciate advice from the experts.
bruce h
Problems copying files or corrupted files during installation are
most often caused by defective or sub-standard hardware; in order of
likelihood, either RAM, the hard drive, or the motherboard. On much
less frequent occasions, a bad CD or defective CD drive can also cause
this.
Have you made sure that your PC's hardware components are capable
of supporting WinXP? This information will be found at the PC's
manufacturer's web site, and on Microsoft's Windows Catalog:
(
http://www.microsoft.com/whdc/hcl/default.mspx) Additionally, run
Microsoft WinXP Upgrade Advisor to see if you have any incompatible
hardware components or applications.
You should, before proceeding, take a few minutes to ensure that
there are WinXP device drivers available for all of the machine's
components. There may not be, if the PC was specifically designed for
Win98/Me. Also bear in mind that PCs designed for, sold and run fine
with Win9x/Me very often do not meet WinXP's much more stringent
hardware quality requirements. This is particularly true of many
models in Compaq's consumer-class Presario product line or HP's
consumer-class Pavilion product line. WinXP, like WinNT and Win2K
before it, is quite sensitive to borderline defective or substandard
hardware (particularly motherboards, RAM and hard drives) that will
still support Win9x.
HOW TO Prepare to Upgrade Win98 or WinMe
http://support.microsoft.com/default.aspx?scid=kb;en-us;Q316639
Upgrading to Windows XP
http://aumha.org/win5/a/xpupgrad.htm
HOW TO Troubleshoot Windows XP Problems During Installation When You
Upgrade from Windows 98 or Windows Me
http://support.microsoft.com/default.aspx?scid=KB;en-us;q310064
--
Bruce Chambers
Help us help you:
You can have peace. Or you can have freedom. Don't ever count on
having
both at once. - RAH
