Windows XP sp2 wont load

C

cntrygrl28

The power went out and windows wont load, stays on the windows logo. This has
happened before. It will load in safe mode. I went through all kinds of
procedures, check disk, system restore, and so on. Last time I finally got
windows to load by shutting down all programs except the essentials in system
config. For some reason the only thing that wouldnt let it run properly was
windows live messenger. So I deleted it and no more problems. Now we I am
running through all these procedures again and have found no reason for it
not to load. I do not think it has done any new updates and I havent put
anything new on there. Any help would be appreciated.
 
N

nass

cntrygrl28 said:
The power went out and windows wont load, stays on the windows logo. This has
happened before. It will load in safe mode. I went through all kinds of
procedures, check disk, system restore, and so on. Last time I finally got
windows to load by shutting down all programs except the essentials in system
config. For some reason the only thing that wouldnt let it run properly was
windows live messenger. So I deleted it and no more problems. Now we I am
running through all these procedures again and have found no reason for it
not to load. I do not think it has done any new updates and I havent put
anything new on there. Any help would be appreciated.

We need more info about your system version, apps and the Exact error
message verbatim in your next post to be able to help you.

Open a Notepad, customize or minimize to the taskbar as you will need it
later for this step to copy the error message on it.
Open a run command and type in:
eventvwr.msc click [OK] you will get the Event viewer control Panel.
click on each of these:
Application
System
Security
Look in the right Pane/window for error message with red (X) or Yellow
exclamation mark /!\ , double click each one to get more info about the
causer.
On the Event error properties message you will see:
Up Arrow
Down arrow
Two pages
Click on the two pages to copy the error message then bring up the Notepad
you opened earlier and right click on the first line and select Paste from
the list, this will paste the error message on a Notepad.
Please don't duplicate the error message one of each kind will be sufficient.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

Please we need just the error messages with Red (X) and don't repeat the
error, just one of each kind and post them back in your next post.

HTH,
nass
 
D

Daave

cntrygrl28 said:
The power went out and windows wont load, stays on the windows logo.
This has happened before. It will load in safe mode. I went through
all kinds of procedures, check disk, system restore, and so on. Last
time I finally got windows to load by shutting down all programs
except the essentials in system config. For some reason the only
thing that wouldnt let it run properly was windows live messenger. So
I deleted it and no more problems. Now we I am running through all
these procedures again and have found no reason for it not to load. I
do not think it has done any new updates and I havent put anything
new on there. Any help would be appreciated.

As long as your hardware hasn't been damaged, you might have luck using
System Restore in Safe Mode and selecting a Restore Point prior to the
power outage. See "Windows XP System Restore Is Easy to Use":

http://www.microsoft.com/windowsxp/using/helpandsupport/getstarted/ballew_03may19.mspx

Scroll down to "Use System Restore."

If you can't get into Safe Mode, try Safe Mode with Command Prompt:

http://support.microsoft.com/kb/304449
 

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