Windows XP Service Pack 3 and B.S.O.D.

[The2Woots]

Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy
d/l and isntall, I rebooted my desktop computer (I am writing this from my
laptop) and instantly received B.S.O.D. and now my desktop will not even
restart in safe mode. I am getting no where; it is an endless cycle of
restarts and B.S.O.D, and no safe mode, even though I select it ... the
computer just starts up again ... over and over. It appears I will now have
to do a wipe of the HD and re-install Windows ... and am not happy to say the
least.

I would greatly appreciate any expert answers that address this question.

 

[Clark]

Last night I "attempted" to d/l Windows XP Service Pack 3. After a
lengthy d/l and isntall, I rebooted my desktop computer (I am writing
this from my laptop) and instantly received B.S.O.D. and now my
desktop will not even restart in safe mode. I am getting no where; it
is an endless cycle of restarts and B.S.O.D, and no safe mode, even
though I select it ... the computer just starts up again ... over and
over. It appears I will now have to do a wipe of the HD and
re-install Windows ... and am not happy to say the least.

I would greatly appreciate any expert answers that address this
question.

before wiping the hard drive, I would attempt a repair install of XP
Have you tried to boot with the option not to automatically restart, or boot
with last known good config?
if you can get it to boot without auto restart you can get an error message
to post for us.
Clark...

 

[Thee Chicago Wolf]

Last night I "attempted" to d/l Windows XP Service Pack 3. After a lengthy

d/l and isntall, I rebooted my desktop computer (I am writing this from my
laptop) and instantly received B.S.O.D. and now my desktop will not even
restart in safe mode. I am getting no where; it is an endless cycle of
restarts and B.S.O.D, and no safe mode, even though I select it ... the
computer just starts up again ... over and over. It appears I will now have
to do a wipe of the HD and re-install Windows ... and am not happy to say the
least.

I would greatly appreciate any expert answers that address this question.

Systems with AMD processors would experience this issue and there is
some free tech support you can get from Microsoft if you'd like.

- Thee Chicago Wolf

 

[Alias]

Systems with AMD processors would experience this issue and there is
some free tech support you can get from Microsoft if you'd like.

- Thee Chicago Wolf

Not all AMD processors have this problem, only the ones provided with HP
computers. For HP computers, see

http://h10025.www1.hp.com/ewfrf/wc/...ex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en

for a solution.

Alias

 

[Thee Chicago Wolf]

Not all AMD processors have this problem, only the ones provided with HP

computers. For HP computers, see

http://h10025.www1.hp.com/ewfrf/wc/...ex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en

for a solution.

Yup. Thanks for the clarification and follow up.

- Thee Chicago Wolf

 

[PA Bear [MS MVP]]

Free unlimited installation and compatibility support is available for
Windows XP, but only for Service Pack 3 (SP3), until 14 Apr-09. Chat and
e-mail support is available only in the United States and Canada.

• US:
http://support.microsoft.com/oas/default.aspx?ln=en-us&prid=11273&gprid=522131

• CA:
http://support.microsoft.com/oas/default.aspx?ln=en-ca&prid=11273&gprid=522131

• UK:
http://support.microsoft.com/oas/default.aspx?ln=en-gb&prid=11273&gprid=522131

• AU:
http://support.microsoft.com/oas/default.aspx?ln=en-au&prid=11273&gprid=522131

• Other: http://support.microsoft.com/oas/default.aspx?gprid=1173 | select
Windows XP | select Windows XP Service Pack 3

 

[The2Woots]

Yes, "last known good config" was tried and the same thing happens ... just
automatically restarts back to the same place ... where I get to choose
normal, safe or last known good config...

 

[The2Woots]

It is an e-machines ... which I believe is HP...

Not all AMD processors have this problem, only the ones provided with HP
computers. For HP computers, see

http://h10025.www1.hp.com/ewfrf/wc/...ex?softwareitem=pv-60484-2&cc=us&lc=en&dlc=en

for a solution.

Alias

 

[The2Woots]

Great ... from that link you provided ... which I appreciate ! ... I c/c/p
THIS:
"You must install this update prior to applying Windows XP SP3 update".

A little late methinks.

 

[Alias]

Great ... from that link you provided ... which I appreciate ! ... I c/c/p
THIS:
"You must install this update prior to applying Windows XP SP3 update".

A little late methinks.

If you can get into Windows, uninstall SP3, apply the update and then
reinstall SP3.

Alias

 

[PA Bear [MS MVP]]

If that was your fix, you'd be getting a STOP 0x0000007E error and you'd be
able to boot into Safe Mode with WinXP SP3 installed.

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&dlc=en&lc=en&cc=us

 

[The2Woots]

Thank you everyone for all the great help. I ended up in an hour-long chat
with a MS person troubleshooting the thing ... to have to use my XP cd to do
just that ... uninstall SP3 ... and ran into a wall. This PC was given to me
by a co-worker and in order to use the CD to repair, I need an admin
password! I have yet to reach her to obtain it, and the MS person is
e-mailing me the required steps to proceed once I have that PW. Thanks for
all the help, and I appreciate the timely responses from all of you. I
finally got to see the error message also; STOP: 0x0000007E.

 

[The2Woots]

The error message is indeed STOP:0x0000007E, but I was not ever able to enter
safe mode at all ... just an endless loop of restarts. I was in chat with a
MS person for an hour, as I stated to another responder, and have hit a snag
in using the Windows XP cd to repair (remove / uninstall) SP3. I will keep
checking back here for responses and let you know how it all turns out. Thank
you all for the assistance! Much obliged!

If that was your fix, you'd be getting a STOP 0x0000007E error and you'd be
able to boot into Safe Mode with WinXP SP3 installed.

• HP and Compaq Desktop PCs: Computer Restarts after Displaying Stop Error
0x0000007E [after installing WinXP SP3]
http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c01457284&dlc=en&lc=en&cc=us
--
~Robear Dyer (PA Bear)
MS MVP-IE, Mail, Security, Windows Desktop Experience - since 2002
AumHa VSOP & Admin http://aumha.net
DTS-L http://dts-l.net/

Great ... from that link you provided ... which I appreciate ! ... I c/c/p
THIS:
"You must install this update prior to applying Windows XP SP3 update".

A little late methinks.

 

[The2Woots]

Thanks again to all the replies. My co-worker who gave me the PC did not know
the password for admin to continue with the uninstall of SP3. e-machines
apparent;y has a built-in copy of Windows XP and I was able to do a complete
wipe and reinstall. It has taken a long time do get all the updates for
Windows now, but I am finally done. The ONLY install I have not performed is
SP3 again! A bit hesitant to say the least!

I am off on vacation for a week shortly. Just wanted to drop a line once
again to say Thank you to all the excellent advise and help.

This is a great community and forum, and I appreciate the responses.

 

[Thee Chicago Wolf]

Thanks again to all the replies. My co-worker who gave me the PC did not know
the password for admin to continue with the uninstall of SP3. e-machines
apparent;y has a built-in copy of Windows XP and I was able to do a complete
wipe and reinstall. It has taken a long time do get all the updates for
Windows now, but I am finally done. The ONLY install I have not performed is
SP3 again! A bit hesitant to say the least!

I am off on vacation for a week shortly. Just wanted to drop a line once
again to say Thank you to all the excellent advise and help.

This is a great community and forum, and I appreciate the responses.

You should be good to install SP3 now. After a clean wipe, I cannot
see you having any issue.

- Thee Chicago Wolf

 

[PA Bear [MS MVP]]

Once you had WinXP SP1 installed, you could've skipped SP2 (and about 100
updates) and gone straight to SP3.