Windows XP Service Pack 3 Issue

[Jason Schoppert]

Hello Everyone:

I got one that someone in here that may be able to answer real quick. I was
given a laptop to clean some viruses and spyware off of, but someone else
already had been in it and made things a lot worse for me.

Anyways, I was able to get all the viruses and spyware off, but I was having
a problem with the "Plug and Play" service hanging the taskbar on boot as
well as locking up on shutdown. After messing around in msconfig for a
while I was able to narrow it down to the "Plug and Play" service and
disabled it.

Unfortunately I did not realize that it would shut down the ethernet
adapters and "BITS" as well as a few other things. So I copied over Windows
XP Service Pack 3 from my server, I have it fully automated with a .cmd
file. I ran the .cmd file and the service pack unpacked ok, but then
disappeared, I figured ... uh oh!! So I ran the installer without the .cmd
file so I could see the error.

Now mind you this already has service pack 3 installed, I get an error
saying that this version of the service pack was incompatible with the one
that was installed. I checked out the properties of "My Computer" and found
that it said "Windows XP Service Pack 3, v.5657.

I am looking at it and saying "what is this"? Can some one confirm that
this may be in fact a Beta of the service pack? If so, there is a real
moron where I work cause it looks like he slip streamed it into the Windows
XP install an it means I am screwed, there is no uninstall in the
"Application Wizard" ... time for are-install!!

Thanks in advance,
Jason Schoppert

 

[Ken Blake, MVP]

Hello Everyone:

I got one that someone in here that may be able to answer real quick. I was
given a laptop to clean some viruses and spyware off of, but someone else
already had been in it and made things a lot worse for me.

Anyways, I was able to get all the viruses and spyware off, but I was having
a problem with the "Plug and Play" service hanging the taskbar on boot as
well as locking up on shutdown. After messing around in msconfig for a
while I was able to narrow it down to the "Plug and Play" service and
disabled it.

If I acquired a used computer, the first thing I would do with it
would be to reinstall the operating system cleanly. You have no idea
how the computer has been maintained, what has been installed
incorrectly, what is missing, what viruses and spyware there may be,
etc. I wouldn't want to live with somebody else's mistakes and
problems, possibility of kiddy porn, etc., and I wouldn't recommend
that anyone else do either.

In your case in particular, you are dealing with a computer with
problems, and even more than most people, certainly should begin by
clean installing.

 

[PA Bear [MS MVP]]

I got one that someone in here that may be able to answer real quick. I

was
given a laptop to clean some viruses and spyware off of, but someone else
already had been in it and made things a lot worse for me...

You can say that again!


No question about it, time to Wipe & Reload:
http://www.dslreports.com/faq/10063

 

[Jason Schoppert]

Ken:

Thank you for the reply. I guess I didn't explain myself well enough, I am
the Lead Network Admin at a Ford Dealership (I specialize in spyware and
adware removal, that's why everyone brings me their computer) and this
happens to be a laptop that belongs to the service manager. I originally
installed Windows XP on it for him, its just someone else installed Service
Pack 3. When I saw the "v.5657" at the end I figured it was a beta. I am
going to start the reload now.

Anyway thank you for your help.

Regards,
Jason Schoppert

 

[Ken Blake, MVP]

Ken:

Thank you for the reply. I guess I didn't explain myself well enough, I am
the Lead Network Admin at a Ford Dealership (I specialize in spyware and
adware removal, that's why everyone brings me their computer) and this
happens to be a laptop that belongs to the service manager.

OK, so when you said "I was given a laptop," you didn't mean that
literally, but rather you meant that someone brought you *his*
computer to work on for him.

I understand now; sorry to have misunderstood you.



I originally

installed Windows XP on it for him, its just someone else installed Service
Pack 3. When I saw the "v.5657" at the end I figured it was a beta. I am
going to start the reload now.

Anyway thank you for your help.

Regards,
Jason Schoppert

 

[Jason Schoppert]

Ken:

No problems, it was my fault, I was just amazed by some of the stupidity
here!! )

Jason

Ken:

Thank you for the reply. I guess I didn't explain myself well enough, I
am
the Lead Network Admin at a Ford Dealership (I specialize in spyware and
adware removal, that's why everyone brings me their computer) and this
happens to be a laptop that belongs to the service manager.

OK, so when you said "I was given a laptop," you didn't mean that
literally, but rather you meant that someone brought you *his*
computer to work on for him.

I understand now; sorry to have misunderstood you.



I originally

 

[Jason Schoppert]

At work I mean ... not this group! )

Jason

Ken:

No problems, it was my fault, I was just amazed by some of the stupidity
here!! )

Jason