Windows XP--need help!!

[DonnaT]

My computer just crashed and HP had to send me the
recovery disks in the mail, which i installed....my only
problem is that i cant install any of my games that i had
before....i first got this computer in february 2003 and i
was able to load all my games that i had with my previous
computer that had windows 95. it would come up with a
wizrd that would make it compatible with my new computer.
now that i have isntalled the recovery disks it no longer
lets me install those games...it says it needs a Windows
XP disk and its not compatible....
could it be becuz these recovery disks are a revised
version of Windows XP then what i originally had before my
computer crashed?
can i no longer install any of my games that are from
Windows 95 and use them in my new computer with Windows
XP? does that mean i am gonna have to go out and buy all
new games? can someone please help me??? thanks

 

[Chris H.]

Donna, it may be as simple as not being in the proper account status. You
should be in an account with Administrator permissions (not THE
Administrator account). If you're in a Limited account, it won't allow you
to install. You can check your account in Control Panel/User Accounts. If
that is proper, I'd contact HP support to see what they've done.

 

[DonnaT]

Chris, I am the computer administrator (i checked). it
still wont let me install it. i did the run, brose and
clicked on the compatibility tab and checked the box for
windows 95 and it still won't work. this is so
frustrating! anything else i can do? thanks Donna

 

[Chris H.]

Okay, first, I would create another account for yourself with Admin rights
and use that instead of "the" account. The Administrator account should
only be used as a fall-back position on Windows XP in case your own account
becomes corrupt.

I would check in Control Panel/Administrative Tools/Services, and make sure
Cryptographic Services is running. Whatever the setting is, make sure it is
started and runs when you boot.