T
Terry Blankenship
I have spent 4 hours with Gateway and then Microsoft
support technicians. Gateway gave up and sent me to
microsoft. They decided that my 2Wire home portal was
the problem. This was because after powering it off and
then rebooting with the Home Portal unplugged, the
problem was resolved. SBC then sent a technician to my
home and says that it is the operating system. When I
tried to log on to Microsoft they said I had the maximum
number of support incidents and I would have to pay. Does
anyone have any ideas on how to resolve this problem?
support technicians. Gateway gave up and sent me to
microsoft. They decided that my 2Wire home portal was
the problem. This was because after powering it off and
then rebooting with the Home Portal unplugged, the
problem was resolved. SBC then sent a technician to my
home and says that it is the operating system. When I
tried to log on to Microsoft they said I had the maximum
number of support incidents and I would have to pay. Does
anyone have any ideas on how to resolve this problem?