Windows XP login issues

[Guest]

We are having some very interesting, sporadic login issues with our Windows
XP SP2 machines. Here is what is happening.

A machine is booted up. It comes to the "ctrl-alt-del" screen. The user
presses "ctrl-alt-del" to get the login box. The user enters their password
and tries to log in. At this point the machine will just stop responding at
a couple of different points. (1) The login screen stays up with just an
hourglass for a cursor, (2) The login box goes away but the computer just
sits there at the windows blue (not BSOD) and never gets to the "applying
user settings" screen or (3) just after the "applying user settings" screen
comes up and goes away but never builds the desktop.

During all of these lockups, there is not hard drive activity. Also, there
are no errors in the event logs to try and point us to what is going on.
Most of the machines are LAN connected and trying to log in to our domain,
but it does happen in the field occasionally.

Anyone ever seen/heard/dealt with this sort of problem before???

Thanks for any assistance.

 

[Eric]

Do you mean that the Windows Task Manager window comes up during
startup, because that is the window that comes up with ctrl+alt+del?

You say sporadically, so does the PC boot properly on some occasions.

Eric,
PC Buyer Beware!
http://www.pcbuyerbeware.co.uk/

 

[Guest]

No, not the task manager. After our machines are in the domain, we have the
setting set in the advanced tab of the user accounts control panel applet
that says "Require users to press ctrl+alt+del. What happens is when the
machine boots up, it comes up to our custom screen and when the customer
presses ctrl+alt+del the login box comes up. Then after they put in the
password and click on the "Ok" button is when the "lock" up happens.

On a side note we can't press Ctrl+Alt+Del to get the task manager.

Also, yes this is sporadic. My own machine this morning went through the
issue. I haven't had any problems for two weeks, and then this morning it
took three tries to get completely logged in.

We are wondering if we are having some issue talking to the domain to get
the group policy, but our domain folks haven't seen anything strange.

 

[Larry Gardner]

Has a Login Script been created for each user, something been modified on
the LAN, and these files have not been modified to reflect changes.

You said that you login onto a domain ... it sounds like there maybe
sporadic mapping problems.