Windows XP installer tries to install a program I no longer have...or want

[Bob Noland]

When I boot up, everything is fine until I get to my desktop and there is
Window Installer trying to install Roxio 7. I no longer have it on my
system and don't want it on my system. If I leave it alone, it eventually
says that it can't find a certificate and gives an error message. After
clicking on the OK about three times it goes away...Until I try
right-clicking on something...Icon...xxx.exe...etc. Then the fun starts all
over again. I have done a system wide search for anything to do with Roxio
7 and have deleted everything that I find. It's like crabgrass...you can
kill it but it won't stay dead. I am the administrator and no other users
on system. I have run several registry clean-up utilities and that doesn't
work either. I have Service Pack 2, and the latest 3.1 installer and have
no other serious problems...HELP ME SOMEONE ! ! !

 

[Rich Barry]

Bob, have you looked in Program Files and deleted the Roxio Folder?

 

[Jerry]

Run MSCONFIG and see if anything from the uninstalled Roxio is in Startup

 

[MowGreen [MVP]]

With the Windows Installer CleanUp Utility, you can remove a program's

Windows Installer configuration information.

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/kb/290301

When you run the CleanUp Utility it *should* list Roxio 7.
If it does not, then * do NOT * use it to remove any other installer
configuration information.

MowGreen [MVP 2003-2006]
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*-343-* FDNY
Never Forgotten
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