J
Jack
I have a print spooler issue that appears to resist all the known fixes that
I can find.
I am working on a friends system. When the system starts the Print Spooler
is started (the service is set to automatic). When I try to add a printer I
get "spooler subsystem app has encountered a problem and needs to be
restarted" and "operation could not be completed" messages.
This system has been running for 2 years with no problems and the Lexmark
printer has been the only printer ever used. All of a sudden no printers
showed and the spool would not run properly. Also, though the spool starts ,
it times out when I try to stop it!
1, I disabled the Lexmark printer service plus scrubbed the registry of
Lexmark entries based on Bruce Sanders instructions.
2. I followed the steps in MS KB articles 810894 and 324757.
3. I removed all MS patches from around the time the problem started.
4. I ran SFC which not find any files to replace.
5. I cannot do a repair of Windows XP because the recovery CD is a Ghost
image and not an actual XP Home CD and I only have XP Pro CDs which I am
guessing will not repair a XP Home install.
I am at the end of the resources I can find other than doing a re-install.
My problem with that is that after a re-install the problem could return.
What are the files that run the spool? I would like to extract them from a
XP Pro CD to see if that helps.
Any assistance would be greatly appreciated.
I can find.
I am working on a friends system. When the system starts the Print Spooler
is started (the service is set to automatic). When I try to add a printer I
get "spooler subsystem app has encountered a problem and needs to be
restarted" and "operation could not be completed" messages.
This system has been running for 2 years with no problems and the Lexmark
printer has been the only printer ever used. All of a sudden no printers
showed and the spool would not run properly. Also, though the spool starts ,
it times out when I try to stop it!
1, I disabled the Lexmark printer service plus scrubbed the registry of
Lexmark entries based on Bruce Sanders instructions.
2. I followed the steps in MS KB articles 810894 and 324757.
3. I removed all MS patches from around the time the problem started.
4. I ran SFC which not find any files to replace.
5. I cannot do a repair of Windows XP because the recovery CD is a Ghost
image and not an actual XP Home CD and I only have XP Pro CDs which I am
guessing will not repair a XP Home install.
I am at the end of the resources I can find other than doing a re-install.
My problem with that is that after a re-install the problem could return.
What are the files that run the spool? I would like to extract them from a
XP Pro CD to see if that helps.
Any assistance would be greatly appreciated.