Windows XP Home - Disk Defrag

[Ian Robert]

Hello,

The Disk Defragmentation tool in Windows XP home is coming up with :-


"Action Canceled"

Internet Explorer was unable to link to the web page you requested. The page might be temporarily unavailable.

Please try one of the following :-

..
..
..

If I type Dfrg.msc from the run menu - it still says the same thing.

I don't know why this would happen and have never seen something like this before.

Can anyone suggest an appropriate way of fixing this.?

Thank you.

Ian

 

[Vincent Xu [MSFT]]

Hi,

My suggestions as below:

1. Try to use MSCONFIG to disable all startup items and third party
services, then reboot to see the results.
2. regsvr32 DXTRANS.dll
3. REGSVR32 urlmon.dll, browseui.dll, mshtml.dll, shdocvw.dll
4. Check to see if c:\windows\system32\mshta.exe is present

if the problem still occurs, please take a screen shot of the error message
and attach it in your reply.


Best regards,

Vincent Xu
Microsoft Online Partner Support

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[Ian Robert]

Dear Vincent,

Thank you for the quick response.
I have followed your instructions.
All the Dll's and exe's you list are present on the sytem and running the
regsvr32 command returned a dialogue box informing me that the dll was
succsessfully registered.

(I have emailed the screenshot of the error I am seeing, as it is too large
to post to this newsgroup.)

Thanks in advance.

Regards

Ian

 

[Vincent Xu [MSFT]]

Hi,

Thanks for the screen shot.

Beside the suggestions in my previous reply, there still one dll file need
to be registered.

regsvr32 mmcndmgr.dll
regsvr32 dfrgsnap.dll
regsvr32 dfrgui.dll
regsvr32 dfrgres.dll

If the problem still occurs, I'm afraid I'd like to suggst you perform a
repair installation. Refer to following article:

315341 How to perform an in-place upgrade (reinstallation) of Windows XP
http://support.microsoft.com/default.aspx?scid=kb;EN-US;315341

Thanks.


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
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--------------------

 

[Ian Robert]

Hi Vincent,

Thank you for your response.

If the regsvr32 does not work, then I will do a repair re-install.

Thank you for your time.

Regards

Ian

 

[Vincent Xu [MSFT]]

Hi Ian,

Thanks for your reply. I'm glad to provide assistance.

Have a good day!


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
This posting is provided "AS IS" with no warranties,and confers no rights.
======================================================



--------------------

 

[Ian Robert]

Vincent,

Just thought I should let you know that
Solved the problem.

Defrag is now working again!

Thank you.

Regards

Ian

 

[Vincent Xu [MSFT]]

Hi Ian,

Thanks for your reply to let me know the results.

I'm so glad to hear it works.

Have a good day!


Best regards,

Vincent Xu
Microsoft Online Partner Support

======================================================
Get Secure! - www.microsoft.com/security
======================================================
When responding to posts, please "Reply to Group" via your newsreader so
that others
may learn and benefit from this issue.
======================================================
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======================================================



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