Windows XP Help File

[Guest]

It seems that the Help and Suppory file found in the Start Menue has gone
south on me, In others words it will not open at all. I am a basic user and
not that computer smart. I don't know when it got fried so I can't do a
restore without the date it went sputh. How can I get it back and working?

Someone told me that I could attempt to re-install Windows but I'm not sure
that it may work and not trash the whole system.

If anyone has the answer please respond to "(e-mail address removed)"

Thank You,

Major Marcks

 

[Wesley Vogel]

"Help and Support" link from Start Menu does not work
http://windowsxp.mvps.org/startmenuhelp.htm

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Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Ramesh, MS-MVP]

In addition:

Repairing the Help & Support Center:

Start with DLL registration. Proceed to the next method if one fails to
resolve the problem.

Type in Start, Run dialog:

helpctr -regserver
regsvr32 itss
regsvr32 hhctrl.ocx
regsvr32 jscript

Fix Windows XP Help - from Doug's site:
http://www.dougknox.com/xp/utils/fix_windows_xp_help.htm

In that does not help, try reinstalling Help and Support Center using this
method:

Click Start, Run and type "%systemroot%\inf". Right-click the file
PCHealth.inf file and choose "Install". Insert your XP CD when prompted. If
you have a Service Pack installed, be sure to point to the
%Windir%\i386\ServicePackFiles folder, or your slipstreamed XP CD (if
available).

Here is the comprehensive rebuild method for Help and Support.
http://windowsxp.mvps.org/rebuildhelp.htm

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Regards,

Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User]
Windows® XP Troubleshooting http://www.winhelponline.com


"Help and Support" link from Start Menu does not work
http://windowsxp.mvps.org/startmenuhelp.htm

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In