Windows XP freezes on startup

[Tim]

Hi,

I have recently performed a fresh install of Win XP professional. I did
everything perfect from scratch i.e. long NTFS format first prior to
installing Windows. After this I installed the following applications:
Norton 360, Easy CD Media Creator 10, Mozilla Firefox, Limewire.

The PC worked okay for a day or so. But today in the morning I tried to
boot it and it froze straight after I logged in. I attempted to boot the PC
3 or 4 times after and it was freezing up prior to the login screen.
Eventually I logged in and noticed the following error in event viewer:
"The SessionLauncher service failed to start due to the following error:
The system cannot find the path specified"
I clicked on the link for more information and in the file name it
referenced "netevent.dll" and under source it referenced "Service Control
Manager"

I am totally confused as this is a fresh install.

Could you please advise
Thanks, Tim

 

[createwindow]

Dear Tim,

Did you do the 120 or more updates since Service Pack 2?

Does your Windows XP CD have SP2 built in?

Test your memory. http://oca.microsoft.com/en/windiag.asp Runs from a
floppy – very easy to use.

Not sure what "Froze" means? Could you do a Ctl/Alt/Del - or did you
need to power it off?

If you did power it of you need a chkdsk /r to make sure your system
volume is ok.

Hope that helps.
CreateWindow
http://mymessagetaker.com
The while-you-were-out message program you have been looking for!

 

[Gerry]

Tim

Try Start, Run, type "sfc /scannow" without quotes and hit Enter.

Description of Windows XP and Windows Server 2003 System
File Checker (Sfc.exe)
http://support.microsoft.com/default.aspx?scid=kb;en-us;310747

You will need your CD. You may encounter problems if your CD does not
include SP2.


--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

 

[PA Bear [MS MVP]]

Is the machine fully patched at Windows Update and is a firewall enabled?

The above notwithstanding...

1. After making certain you have a copy of your Product Key, uninstall all
Norton software (including LiveUpdate) via Add/Remove Programs.

2. Enable the Windows Firewall.

NB: You're "working without a net" now: Don't to ANYTHING else online (e.g.,
browsing; reading email; chatting) except #3-5 below until your anti-virus
application has been installed and fully updated!

3. Run this removal tool:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

4. Reboot and /immediately/ install Avira AntiVir* (free), or the 30-day
free trial version of, e.g., NOD32**, KAV7***

5. Manually update your new anti-virus application then run a full system
scan.

Do your problems persist now?

[Don't forget to subscribe to your new AV app or uninstall it then reinstall
the Norton application before the free-trial period expires! Should you
decide to reinstall the Norton application, I recommend not installing any
Norton Add-ons for a while.]

* http://www.free-av.com/
** www.eset.com/download/index.php
*** http://usa.kaspersky.com/trials/home-users/anti-virus-7/