Windows XP does not shutdown with NIS 2006

[Guest]

I just upgraded to Norton Internet Security 2006 and am having the usual
issues with Windows not being able to close down. I have tried to download
the Symantec removal tool, but no luck - links never respond, and neither do
Symantec.

Does anyone out there know the manual steps for removing NIS 2006 cleanly
(not just add/remove programs, but also registry etc.) Or have the removal
tool posted somewhere other than the Symantec site?

Thanks!

 

[Dave]

Check one thing that may be causing it.

Open NIS
Select Options>Norton Antivirus
Under System select Auto-Protect>Advanced
Uncheck "Scan floppy disk in A: for boot viruses when shutting down"

See if that resolves the problem when shutting Windows down

Dave

 

[Guest]

Thanks Dave - unfortunately, this didn't solve the problem. I tried to reboot
after I unchecked this, and Windows still didn't shut down.

Alison