Windows XP critical updates -

[K_B_H]

I did an update today and now my HP 5650 printer is acting strange. It will
only print selective items on a page. Is this a known bug????

 

[Tom [Pepper] Willett]

And the update is?

 

[K_B_H]

It was a bunch of Windows Critical updates -- all that they were
recommending>

And the update is?

I did an update today and now my HP 5650 printer is acting strange. It
will only print selective items on a page. Is this a known bug????

 

[Maurice N ~ MVP]

Go back to Windows Update, but then select View update history. (When you first get to website for Microsoft Update-Windows Update, look at left-hand column, under Options. Press "Review your update history".)
Make a list of the update items for "today" and post that information back.

Describe what your printed page is missing. Ex, is it missing graphics or text?

 

[Ron Martell]

It was a bunch of Windows Critical updates -- all that they were
recommending>

To see what was installed open Control Panel - Add/Remove Programs and
make sure that the checkbox for "Show updates" (at the top of the
window) is selected. Then scroll down to the "Windows XP - Software
Updates" section and look at the "Installed on" dates to identify
which updates were installed on May 30.


But to "fix" your problem with the HP printer you should first go to
www.hp.com and get the latest Windows XP driver for your 5650 printer.
After you download and install this driver you problem will hopefully
go away.

Good luck

Ron Martell Duncan B.C. Canada
--
Microsoft MVP (1997 - 2006)
On-Line Help Computer Service
http://onlinehelp.bc.ca

"Anyone who thinks that they are too small to make a difference
has never been in bed with a mosquito."