Problem Installing Printer Driver

[pgonza02]

Hi,
I had to remove my printer from my laptop and when I tried to reinstall it
Windows cannot find the driver. I tried adding it manually and HP does not
even show up as a manufacturer.
I tried contacting HP and they just said that the driver should be built
into Vista and they don't have one they can provide.
My printer is an HP Deskjet 5650 and my laptop is running Vista Business
32-bit SP1.

Any idea?
TIA

 

[PaulM]

Did you read this:
http://h10025.www1.hp.com/ewfrf/wc/...543&lc=en&cc=us&dlc=en&product=304445&os=2093

 

[Timothy Davis [MSFT]]

What are the hardwareIDs of the device?

start --> run --> devmgmt.msc --> device properties --> details -->
"Hardware IDs" and "Compatible IDs"

 

[pgonza02]

I finally fixed the problem.
After some thinking, I realized that my desktop had the printer configured
fine so I shared it and connected to it from the laptop. This forced the
drivers to be copied down to the laptop.
After that, I was able to connect the printer directly to the laptop (or
through my NAS) and the HP printer drivers were available once again.

I should email HP and let them know so they can think a little themselves.

Thanks for the ideas from the group.