Problem with the USB printing cable?

[Kristof]

Hi, I recently purchased a HP C4180 All-in-One printer for use on my Vista
home Premium 32-bits laptop. But I don't succeed in installing the printer.
Everytime that I have to plug in the USB-cable, Vista recognizes the printer
model, but doesn't find the drivers. I've already concacted the HP customer
center, and many people tried to help me, but without succes. At last, I
tried to install the printer on our XP-computer, and this worked very well,
without problems.
I have to say that these drivers were installed with the XP-installation
disk of HP. The other cd that came with my printer was a vista-drivers cd.
At last, one of the people who helped me, said it could be a problem with
the USB-cable. The length was alright (1.80 meters), and it worked on XP, but
they said that Vista is more sensitive for different cables...
I use this cable for my Maxtor hard drive too, on this laptop, without any
problem caused by Vista.
Does anybody can confirm that this is possible a cable problem? I don't know
what to do anymore...

 

[Kristof]

This didn't work either. I did a clean up level 4 from the installation
cd-rom of HP, and after the reboot I installed the drivers from the link. But
now again, Vista recognizes the model and searches for drivers, but doesn't
find them. Other possibilities that I haven't tried? I purchased this printer
3 days ago and it still isn't working...

It's doubtful it's a cable problem.

Download and install the drivers from the HP website BEFORE you install the
printer.
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1141647&lc=en&cc=uk&dlc=en&lang=en&cc=uk
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http://support.microsoft.com/kb/555375

Hi, I recently purchased a HP C4180 All-in-One printer for use on my Vista
home Premium 32-bits laptop. But I don't succeed in installing the
printer.
Everytime that I have to plug in the USB-cable, Vista recognizes the
printer
model, but doesn't find the drivers. I've already concacted the HP
customer
center, and many people tried to help me, but without succes. At last, I
tried to install the printer on our XP-computer, and this worked very
well,
without problems.
I have to say that these drivers were installed with the XP-installation
disk of HP. The other cd that came with my printer was a vista-drivers cd.
At last, one of the people who helped me, said it could be a problem with
the USB-cable. The length was alright (1.80 meters), and it worked on XP,
but
they said that Vista is more sensitive for different cables...
I use this cable for my Maxtor hard drive too, on this laptop, without any
problem caused by Vista.
Does anybody can confirm that this is possible a cable problem? I don't
know
what to do anymore...

 

[Roy Ballew]

I have a HP C6180, and never had any problems with setting it up under Vista
Ultimate.

When Vista finds, you hit cancel...

Then run your HP Setup Disk or the latest D/Ls...

I only install HP Solution Center and the Essentials.. I do not install the
auto-updates etc..

I have set it up earlier for USB,, but later I changed it to use the
Network.

You can NOT use both .. only USB or LAN... If you have a router, I'd
suggest you use the LAN..

 

[Kristof]

Thanks for al the tips, but still nothing works. I just use the Windows
Firewall, I tried to installe with the firewall shut down, and my virus
scanner (McAfee) shut down too...but nothing happened. I install the drivers
on the cd (or the site, I really tried everything), but when I have to
connect the printer, Vista simply says it's unable to find suitable drivers,
nor on the cd, nor installed on the computer. Whatever I try, I get everytime
the same result, the same problem, the same messages, which are saying that
there are no drivers installed!

I've solved a lot of problems with computers by trial and error, but it
seems that I'll not be able to use this printer, I simply don't find a
solution...
Other ideas are still welcome of course, thanks again in advance!

 

[Leo]

It sounds to me like you don't have Vista drivers for this printer. HP is
notorious for not updating drivers.

 

[Kristof]

But why shouldn't I have the vista drivers? I recieved in the box a XP and
other OS driver cd, and a cd with drivers especially for vista too... And
when that didn't work, I also tried to install the printer with the vista
drivers downloaded from the HP website...

but now I tried to manually search drivers, I went to the directory with the
drivers, and vista found drivers for the C4100 series. But when I clicked it,
vista tried to install this driver but said: this driver is not digitally
signed or something like that. could that be the problem or is it just
another error?

 

[Julsie]

I had to reformat my computer and reinstalled Vista Business service pack
one. Whereas my c 6180 printer work perfectly before using the cable I now
find it impossible to install that printer using the cable because it is not
recognized by Vista. I have been able to set it up through the router and
everything works perfectly except for the fact that if I want to do a scan of
a document I have to scan to USB flash drive and then copy it to the computer
which is not really all that bad. My main problem now is that I cannot
connect my camera to the computer unless I install the printer using the
cable. Before finally installing and using the router I attempted to install
it umpteen times with the same result.

Any advice?
Looking forward to hearing from you