Crazy 2k behavior.

C

ChrisMc

Ok get this.

Windows 2k SP4 5.00.2195
PC is an older Pentium III, 700mhz, x86 Family 6 Model 8 Stepping 1
(for those interested)
RAM is a total of 392,692 KB

Now, here's the could few problems I've encountered.

DirectX won't update from 7.0(4.07.00.0700) or at least that's what
the Diagnostic Tool says.
Yes, I've tried 8.1 from W.M.Com and also downloading the whole update
file.

Problems uninstalling/deleting printers and installing new ones. One
HP 5650 seems to install fine, but the HP 930c launches the installer
to 10% then quits. Also, uninstalling the 5650 software works but the
printer is still listed in "ghost" form but refuses to delete
permanently... Oi.

This is a fairly new install of Win2k.
I have no such problems with these issues or printers on a seperate XP
machine.

Gracias for any clues!
 
F

Frank Booth Snr

ChrisMc said:
Ok get this.

Windows 2k SP4 5.00.2195
PC is an older Pentium III, 700mhz, x86 Family 6 Model 8 Stepping 1
(for those interested)
RAM is a total of 392,692 KB

Now, here's the could few problems I've encountered.

DirectX won't update from 7.0(4.07.00.0700) or at least that's what
the Diagnostic Tool says.
Yes, I've tried 8.1 from W.M.Com and also downloading the whole update
file.

Problems uninstalling/deleting printers and installing new ones. One
HP 5650 seems to install fine, but the HP 930c launches the installer
to 10% then quits. Also, uninstalling the 5650 software works but the
printer is still listed in "ghost" form but refuses to delete
permanently... Oi.

This is a fairly new install of Win2k.
I have no such problems with these issues or printers on a seperate XP
machine.

Gracias for any clues!
I have a HP 930c and it installed without a problem. You need the
correct driver for Win2k, which I suspect you were not using. Go to
http://tinyurl.com/2vh2sh and enter appropriate printer model, and
download driver.

Before downloading, to ensure that no ghost residue printer files
remain,first delete all traces of hp files from Explorer. Do a search
for HP/Hewlett Packard and delete all appropriate folders/files. Then
open registry, go to edit/find and delete every instance of hewlett
packard/hp. There will be a lot of them. You can delete whole keys (on
left side) if they are titled hp/hewlett packard, as well individual
values of hp, shown on right side (included in other keys). Make sure
you do not delete any instance of 'hp' if it makes up part of a longer
string (eg searchplugins). You should backup your registry first before
you start any deletions.
 

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