Windows XP conflict with McAfee???

[Guest]

I've been using McAfee VirusScan for 3 years, and of course Windows XP Home
Edition.

Everything's been fine up until a week ago. Now my VirusScan won't stay
enabled. I've run a virus check and only came up with no viruses and two PUPs
for programs I already know about: PeoplePC toolbar and a GameSpy Arcade
component. I went ahead and quarantened them.

It's still doing it. In particular, right when I startup Windows, McAfee
loads and enables, then the computer freezes briefly before VirusScan is
suddenly disabled and the icon goes dark. I try to enable and it stays that
way for a moment before reverting again. Sometimes on a third or fourth try,
VirusScan will stay enabled.

I also notice the problem as I shut down. First, it takes a good 30-40
seconds before the shutdown options appear and when they do, VirusScan has
been disabled. Once it's disabled, the shutdown options appear quickly.

This is very frustrating and feels like my computer is infected with a
virus, although McAfee can't find any. I never download programs from the web
-- mainly just Windows and McAfee updates -- and am not often on the web,
although my computer is wireless.

HELLLLP!!!!

 

[Wesley Vogel]

Run one or more of these.

Free online virus scans:

Trend Micro - Free online virus Scan
http://housecall.trendmicro.com/housecall/start_corp.asp

Panda ActiveScan - Free online scanner
http://www.pandasoftware.com/products/activescan.htm

BitDefender Free Online Virus Scan
http://www.bitdefender.com/scan/licence.php

--
Hope this helps. Let us know.

Wes
MS-MVP Windows Shell/User

In

 

[Jim]

If the free online Virus scans come up clean then try backing out (removing
one at a time) Microsoft's April security updates.
Each time you remove an update reboot and see if the problem goes away. If
it does not you can always re-install the updates.

Jim

 

[Guest]

I have basically the same problem. At startup McAfee loads, enables and then
the taskbar icon changes from red to black. The same thing happenes if I exit
the program and then open the program.
When I hold the cursor over the icon it shows that McAfee is disabled,
however in my case, McAfee is actually enabled and running. I tested
virusscan at the McAfee site and it showed that it was working correctly. I
am also getting updates from McAfee. The Windows Security Center also shows
that McAfee virus protection is on.
I was going to uninstall and then reinstall the security center but I was
not able to unistall virusscan. Even though I exited the program the
uninstall program said that virusscan was running and could not be
uninstalled.
I am still working on this and I will let you know if I get it resolved.