windows xp blue and black scree

H

Help

So for weeks I get this problem. I am using my acer laptop, when
suddenly a blue screen appears and tells me it needs to shut down to
prevent damage. Then it restarts and it checks file on system c.
Also when I restart my computer another time my acer welcome screen
comes on then the black screen with flashing white underscore line.
Whats up with that.
Where I bought the laptop they ran a diagnostic after this blue screen
appeared sometimes. After that this black screen appeared. They also
told me it is my RAM, but Acer sent my a new RAM but still the same
problem. Pls help to diagnost this, because I don't want to send my
laptop in for weeks to acer to fix this.
 
R

Rock

Help said:
So for weeks I get this problem. I am using my acer laptop, when
suddenly a blue screen appears and tells me it needs to shut down to
prevent damage. Then it restarts and it checks file on system c.
Also when I restart my computer another time my acer welcome screen
comes on then the black screen with flashing white underscore line.
Whats up with that.
Where I bought the laptop they ran a diagnostic after this blue screen
appeared sometimes. After that this black screen appeared. They also
told me it is my RAM, but Acer sent my a new RAM but still the same
problem. Pls help to diagnost this, because I don't want to send my
laptop in for weeks to acer to fix this.

Sounds like this a relatively new computer. Send it back to Acer to repair
it.
 
M

mikeyhsd

do you have any temperature monitoring software installed.
if not might find something and install it.
Speed Fan is usually a good one.



(e-mail address removed)



So for weeks I get this problem. I am using my acer laptop, when
suddenly a blue screen appears and tells me it needs to shut down to
prevent damage. Then it restarts and it checks file on system c.
Also when I restart my computer another time my acer welcome screen
comes on then the black screen with flashing white underscore line.
Whats up with that.
Where I bought the laptop they ran a diagnostic after this blue screen
appeared sometimes. After that this black screen appeared. They also
told me it is my RAM, but Acer sent my a new RAM but still the same
problem. Pls help to diagnost this, because I don't want to send my
laptop in for weeks to acer to fix this.
 

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