windows won't shut down

[cjowett]

On my laptop, the windoes is shutting down screen will show for hours, I
finally have to remove the battery to get it to shut down . . any ideas why
.. . Thank you

 

[Guest]

Try with User Profile Hive Cleanup Service, available to download at:

http://www.microsoft.com/downloads/...6D-8912-4E18-B570-42470E2F3582&displaylang=en

 

[cjowett]

Thank you for your help. I downloaded this program and it worked tonite when
I turned it off . . . thank you.