Windows Vista Upgrade Advisor Error :(

Discussion in 'Windows Vista Installation' started by Guest, Sep 21, 2007.

  1. Guest

    Guest Guest

    Hi All, I'm running Windows XP SP2 and I am trying to run the Windows Vista
    Upgrade Advisor and a few seconds into the scan I am getting an error:

    Windows Vista Upgrade Advisor encountered an error while scanning your
    system. If the problem persists, you can uninstall Windows Vista Upgrade
    Advisor and reinstall the latest version.

    I have googled the error and am unable to find a solution. Is there a log
    somewhere with a more specific error message that might be helpful?
    Guest, Sep 21, 2007
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  2. Guest

    Rick Rogers Guest


    Have you uninstalled, redownloaded, and reinstalled the advisor yet?
    Did you disable your antivirus software while installing and running it?

    Best of Luck,

    Rick Rogers, aka "Nutcase" - Microsoft MVP

    Windows help -
    My thoughts
    Rick Rogers, Sep 22, 2007
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  3. Guest

    Guest Guest

    Yes, I uninstalled, redownloaded, and reinstalled WVUA. This all took place
    while my Symantec Anti-Virus Auto-Protect was disabled.
    Guest, Sep 24, 2007
  4. Guest

    nick Guest

    I am also having this problem. I'm running XP Pro SP2, on a dual core
    machine with 2gb RAM and gigs of available disk. I wondered if it was
    because a service wasn't running, so went through the stopped services
    and started them, but that didn't make a difference. However, when I
    try to start the windows driver foundation, I get an error 31, a
    device attached to the system is not functioning, although as far as I
    can tell everything is functioning. So maybe it's this?

    nick, Sep 24, 2007
  5. Guest

    Rick Rogers Guest

    Rick Rogers, Sep 25, 2007
  6. Guest

    nick Guest

    Hopefully that will help Axiom, but I'm running nod32 anti virus, and
    Comodo firewall. Again, both of these were disabled.

    As a side note, it's a constant source of frustration that it seems
    that 'disable' doesn't mean 'disable' with regard to some AV products.
    But is this the fault of the AV program, or is it that the software
    app is falling over the disabled AV when it shouldn't? And I vote for
    meaningful error messages.
    nick, Sep 25, 2007
  7. Guest

    John Barnes Guest

    You shouldn't need to uninstall for the upgrade advisor to run, but if you
    do an 'upgrade' from XP to Vista, please do uninstall both the A/V and
    firewall. Way too may failed upgrades fail until they are uninstalled.
    Any chance you are trying to run the advisor on a 64-bit version of XP?
    John Barnes, Sep 27, 2007
  8. Guest

    nick Guest

    nick, Sep 28, 2007
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