Windows Vista Shows Not Genuine After Downloading Update



I have 4 HP Digital Media Center PCs and have "so called upgraded" 2 of them
to Windows Vista Home Premium. My Vista system was activated and the genuine
feature was working just fine with the little star logo.

I went to the MS Download Center to download the Windows XP Media Center
Rollup 2 for the other XP MCE systems and went through its online validation.
Ooops... That was a surpirse mistake! Now my Vista shows that it is not
Genuine any more :( It shows that it needs to be Activated--but shows that it
is Activated--I activate it and it Activates--Very frustrating. I submitted a
Genuine support ticket #1033908531, but got no response. I ran the Genuine
Diagnostic Tool and it shows all tests passed.

Running Vista is emotionally painful enough as it is, and even though I have
really seriously wanted to just go back to Windows XP which actually worked,
I am trying to stick with my purchase and operate with the latest Microsoft
frame-of-mind here.

So, now what can I do to repair my system and successfully validate my
Windows Vista as Genuine again?



Rick Rogers

Why would you install the XP MCE rollup onto a Vista system? It is clearly
for an XP MCE system and not Vista.

Did you set a restore point you can roll back to?

Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP

Windows help -

Neil Harley

Rick said:
Why would you install the XP MCE rollup onto a Vista system? It is
clearly for an XP MCE system and not Vista.

OP clearly states that he went to download the update for the other XP MCE

Richard Urban

I had the exact same experience. It was caused because I installed an update
that was from Silicon Image for my SATA drivers. After a reboot my O/S came
up as not genuine - even though it was showing that the system was
activated. I was NOT given the opportunity to reactivate - I was NOT
prompted to make that phone call.

I just went back to a previous system image I had created the day before
using TrueImage HOME 10. When I rebooted into Vista, the first thing I did
was to go to update and hide the damn update that caused the problem. I will
not be seeing it again.

I believe that after the Sil 3112a driver update was installed, and the
system rebooted, the operating system saw the SATA drive as being different.
This was, I believe, considered an install on another computer or as too
many installs on the same computer. A new drive, I have read, is worth 10
points toward a time out which, after the point total has been accumulated,
will call for a reactivation. I am not certain of the break point for
maximum points allowed.

Either way, it should not happen!

Also, rolling back the SATA drivers does not solve the situation. The damage
that has been done to the O/S is permanent it would seem.



Richard Urban
Microsoft MVP Windows Shell/User
(For email, remove the obvious from my address)

Quote from George Ankner:
If you knew as much as you think you know,
You would realize that you don't know what you thought you knew!


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