windows vista cannot load dvd device driver error code 39

[Guest]

Bit of a novice here!
Just bought new DELL-- with vista
Whilst awaiting internet driver from Tiscali - using old PC currently - I
either tried to copy a DVD made by a mate with unrecognised software are and
more likely installed Video impression software for digital camera. Both
DVD-ROM and DVD +-RW devices used to work before - now both show status
'Windows cannot load the device driver for this hardware. The driver may be
corrupted or missing ( Code 39 ) Cannot go on l;ine from new PC to check
solution. Also when checking driver details states latest driver installed.
Removed Video Impression software but this made no difference
Rechecked Video Imp software and it makes no reference to being compatable
with vista !!!
Help! after only 3 days with new PC

 

[Cal Bear '66]

Try this:

http://support.microsoft.com/default.aspx/kb/929461/en-us


I Bleed Blue and Gold
GO BEARS!