Hi Mickey,
Anyone ever heard of this error "Installation has not
passed Windows inspection logo" when trying to run
Windows Updates on XP?
indows update troubleshooter:
http://v4.windowsupdate.microsoft.com/troubleshoot/
Windows has not passed windows logo test:
Problem Description:
When you try to install a package from the Windows Update Web site you
receive a message stating that the software has not passed Windows
logo
testing and will not be installed..
Resolutions:
Suggestion 1
==========
This problem can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either
renaming C:\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to
complete
normally.
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Suggestion 2
============
Register the following system files.
1. Click "Start," and then click "Run."
2. Type "regsvr32 licdll.dll" (without quotes).
3. Click "OK."
4. Type "regsvr32 regwizc.dll" (without quotes).
5. CLick "OK."
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Suggestion 3
============
This problem can also occur if the Cryptographic Services have been
disabled.To resolve this problem:
1. Click "Start," and then click "Run."
2. Type "Services.msc" (without quotes).
3. Double-click "Cryptographic Services." If the service has been
disabled,enable it.
4. Attempt to download and install Windows Updates again, and then
check
to see if the
problem is resolved.
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Suggestion 4
============
The symptom can occur if the "Microsoft Root Authority" certificate or
the
"NOLIABILITY ACCEPTED, (c)97 VeriSign, Inc." certificate under Trusted
Root
Certification Authorities has been removed. On another computer that
has
the Microsoft Root Authority certificate installed, do the following:
1. Open Internet Explorer
2. Click "Tools," and then click "Internet Options."
3. Click "Contents."
4. Click "Certificates."
5. Click "Trusted Root Certification Authorities."
6. Scroll down until you locate Microsoft Root Authority certificate.
7. Click "Export."
8. Follow the prompts to export the certificate to "DER encoded Binary
x.509(.CER)file." On the computer that cannot install the update,
follow the steps to import the certificate you saved.
Hope this helps
