windows update

[Ben]

when i click on windows update, it remains on the page
that says "checking for latest version", when i click on
the welcome page, nothing happens.

ben

 

[Frank Saunders, MS-MVP]

when i click on windows update, it remains on the page
that says "checking for latest version", when i click on
the welcome page, nothing happens.

ben

Windows Update Fails:
Disable your firewall and anti-virus when obtaining the updates.
http://v4.windowsupdate.microsoft.com/en/default.asp
If no joy - http://v4.windowsupdate.microsoft.com/troubleshoot/
Troubleshooting Windows Update Connection and Download Problems
http://support.microsoft.com/?kbid=193657