Windows Update will not work

[Guest]

I am having this problem on 2 W2kPro machines(out of 50). When running
windows update, after you hit the the express or custom button, you get the
following error message:

[Error number: 0x800B0109]

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues) .

I also just tried pointing this machine to a WSUS, but WSUS reports the
computer as Not Yet Reported.

Any ideas?

 

[Torgeir Bakken \(MVP\)]

I am having this problem on 2 W2kPro machines(out of 50). When running
windows update, after you hit the the express or custom button, you get the
following error message:

[Error number: 0x800B0109]

The website has encountered a problem and cannot display the page you are
trying to view. The options provided below might help you solve the problem.
For self-help options:
Frequently Asked Questions
Find Solutions
Windows Update Newsgroup
For assisted support options:
Microsoft Online Assisted Support (no-cost for Windows Update issues) .

I also just tried pointing this machine to a WSUS, but WSUS reports the
computer as Not Yet Reported.

Any ideas?

Hi,

Error 0x800B0109 is

CERT_E_UNTRUSTEDROOT
A certificate chain processed, but terminated in a root certificate
which is not trusted by the trust provider


See if registering the following DLL's helps (run the commands from
e.g. Start/Run):

regsvr32.exe %SystemRoot%\System32\wintrust.dll
regsvr32.exe %SystemRoot%\System32\initpki.dll
regsvr32.exe %SystemRoot%\System32\dssenh.dll
regsvr32.exe %SystemRoot%\System32\rsaenh.dll
regsvr32.exe %SystemRoot%\System32\gpkcsp.dll
regsvr32.exe %SystemRoot%\System32\slbcsp.dll
regsvr32.exe %SystemRoot%\System32\cryptdlg.dll
regsvr32.exe %SystemRoot%\System32\softpub.dll
regsvr32.exe %SystemRoot%\System32\Mssip32.dll

For WinXP computers, add this one to the list as well:
regsvr32.exe %SystemRoot%\System32\sccbase.dll


I suggest you do a reboot after you have run all the commands above.