Windows update problem

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Hi all
I have been using a program for monitoring Samsung cameras on my network and it has worked perfectly up until windows 10 was last updated.
I have re-installed the program but it will not load.
Any help?
 
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I am using samsung smatviewer
D

This is a program that monitors and records ip cameras over a network i.e. 14 cameras

Sorry Samsung Smartviewer
 
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