Windows Update Problem

E

Eric Fehlhaber

Hello, I just did a fresh format and install of Windows 2000 SP4. Everytime
I try to access either the Windows Update site or the Microosft Update site,
the ActiveX control doesn't download. I have cleared the temporary internet
files, refreshed and reopened IE, and rebooted several times and tried it.
After the site hangs at the "figuring out which updates you need" screen for
a few minutes I eventually get the screen that tells you to clear the temp
files and stuff. The error code in the upper right hand corner is "Error
number: 0x8DDD0004". Any ideas??

Thanks!
 
S

Steve Parry [MVP]

Eric Fehlhaber said:
Hello, I just did a fresh format and install of Windows 2000 SP4.
Everytime
I try to access either the Windows Update site or the Microosft Update
site,
the ActiveX control doesn't download. I have cleared the temporary
internet
files, refreshed and reopened IE, and rebooted several times and tried
it.
After the site hangs at the "figuring out which updates you need"
screen for
a few minutes I eventually get the screen that tells you to clear the
temp
files and stuff. The error code in the upper right hand corner is
"Error
number: 0x8DDD0004". Any ideas??

Thanks!


Try ..

Start
Run
Type

CMD

press OK

Type

REGSVR32 %systemroot%\system32\wuapi.dll
press enter
REGSVR32 %systemroot%\system32\wuaueng.dll
press enter
REGSVR32 %systemroot%\system32\atl.dll
press enter
REGSVR32 %systemroot%\system32\wucltui.dll
press enter
REGSVR32 %systemroot%\system32\wups.dll

You should receive a successful message after each one.
 
G

Galen

In Eric Fehlhaber <[email protected]> had this to say:

My reply is at the bottom of your sent message:
Hello, I just did a fresh format and install of Windows 2000 SP4.
Everytime I try to access either the Windows Update site or the
Microosft Update site, the ActiveX control doesn't download. I have
cleared the temporary internet files, refreshed and reopened IE, and
rebooted several times and tried it. After the site hangs at the
"figuring out which updates you need" screen for a few minutes I
eventually get the screen that tells you to clear the temp files and
stuff. The error code in the upper right hand corner is "Error
number: 0x8DDD0004". Any ideas??

Thanks!

This has worked in the past so hopefully will work for you...

Open IE, click on tools, options, security, highlight the trusted sites,
click sites, UNTICK the box that says they require httpS: for sites in that
zone, add *.microsoft.com to the list, disable your firewall's ActiveX (or
active content or even scripting) settings for the time being, and kill your
anti-virus but don't go surfing to other sites while it's disabled nor
download/open email or other files of course.

That's where I'd start at any rate...

--
Galen - MS MVP - Windows (Shell/User & IE)
http://dts-l.org/

"A man should keep his little brain attic stocked with all the
furniture that he is likely to use, and the rest he can put away in the
lumber-room of his library where he can get it if he wants it."

Sherlock Holmes
 
S

Sunil

REGSVR32 %systemroot%\system32\wuaueng.dll
does not give me a success prompt, this means something is wrong? if so, how
do I correct it. Everything else gave me a success prompt.

Sunil
 

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