Windows Update KB822343 continues to fail?

[Brett]

I'm using Windows 2000 Server. The Windows update KB822343 has failed
three times to install. I'm viewing this in the Windows update
install history.

Is something wrong with this particular update or do I need to do
something to get it going?

Thanks,
Brett

 

[Andrew Morton]

Go to the "read more" link and follow until you find the file to download.
Either run it from its current location or save it and then run it.

I had that problem on two PCs which had W2000 originally installed as one with
no SP and the other with SP3 slipstreamed in (both at SP4 before KB822343).
KB822343 installed straight away on a PC which had W2000 with SP4 slipstreamed
in.

Andrew

 

[Brett]

I tried this and get another error message. It says if I see the
message, Windows Media Services 4.1 already has the update. Everytime
I do a Windows update, the "failed to install" message will be there.
If the error from my manual download and install is correct,
everything is up to date.

How do I get Windows to recognize this?

Thanks,
Brett

 

[Enkidu]

Hi Brett,

I had exactly your problem. What I discovered was that I had *two*
copies of the file "niislog.dll ". See the article. I think you will
find that one copy has been updated and the other hasn't. Copy the new
one (version 4.1.0.3932) over any old copies you have. You may have to
reboot. If you are sure that the older ones are not used, you could
just delete them. When you then try to apply the patch it will report
that it already is installed. I think it is because the dll is only
updated in the "official" location and although the others are
registered, they never get updated.

[This worked for me. It may work for you. Whatever. All responsibility
for ensuring that you have backups, etc, etc is yours. This is not an
official MS solution, etc etc]

Cheers,

Cliff

{MVP - Directory Services}

 

[Morgan Leppink]

Cliff -

Your solution worked for me. NSIISLOG.DLL was located in my
\InetPub\Scripts folder (which is located in a non-standard place on
my server) and updating it manually with the new version solved the
problem.

Morgan

 

[Enkidu]

Great! My duplicate one was also in the \InetPub\Scripts folder. Maybe
there's a clue there!

Cheers,

Cliff

{MVP - Directory Services}

Cliff -

Your solution worked for me. NSIISLOG.DLL was located in my
\InetPub\Scripts folder (which is located in a non-standard place on
my server) and updating it manually with the new version solved the
problem.

Morgan

Hi Brett,

I had exactly your problem. What I discovered was that I had *two*
copies of the file "niislog.dll ". See the article. I think you will
find that one copy has been updated and the other hasn't. Copy the new
one (version 4.1.0.3932) over any old copies you have. You may have to
reboot. If you are sure that the older ones are not used, you could
just delete them. When you then try to apply the patch it will report
that it already is installed. I think it is because the dll is only
updated in the "official" location and although the others are
registered, they never get updated.

[This worked for me. It may work for you. Whatever. All responsibility
for ensuring that you have backups, etc, etc is yours. This is not an
official MS solution, etc etc]

Cheers,

Cliff

{MVP - Directory Services}

 

[ptlinva]

Worked for me as well...

I had multiple copies of the file as well. However, the newer time stamp did not reflect the latest version (right click/properties/version).

Once a replaced the newest version in all the places it found the file, everything worked just fine.

Thanks. I doubt that I would have found it without your help!

Have a great day gentlemen...

ptl